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Forum Discussion
ORBI MESH RBK23 drops WLAN a/n/ac consistently
I'm noticiing that my TXPkts drops down to zero consistantly. I'd say at least once every 30 seconds, the Transmitting packet shows that it drops to 0. Comes back up immediately, then drops to zero ~...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Firmware : -- 2.3.5.30
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
-- Netgear Model c3000
Is the Orbi system operating in Router or AP mode?
-- Router
What is the size of your home? Sq Ft?
3 levels (including basement). Around 2800 Sq. Ft.
Your modem has a built in router and wifi already. Is the modem bridged? It can be and is recommended to be bridged if your going to use a Orbi system with it.
How do I find out if it's bridged?