NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
singhravik
Oct 07, 2019Guide
Orbi Mesh system (1+2) from Costco with latest firmware 2.3.5.30
Just bought my first Wifi Mesh system which is Orbi Mesh system (1+2). A great deal from Costco, but as soon as I upgraded to latest firmware 2.3.5.30, it became garbage. It disconnects often an...
FURRYe38
Oct 07, 2019Guru - Experienced User
Did you perform a factory reset as set up from scratch after applying the last FW update? This is recommended.
- Retired_MemberOct 07, 2019
FURRYe38 wrote:Did you perform a factory reset as set up from scratch after applying the last FW update? This is recommended.
Isn't a new install the same as a factory reset?
The OP has a new system. Once setup,....it downloaded the FW (which is a bad one). To do a factory reset, that will only bring him/her back to where they were.
Needs to revert to an earlier FW.
- singhravikOct 07, 2019Guide
Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
- singhravikOct 07, 2019Guide
Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
- FURRYe38Oct 07, 2019Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
singhravik wrote:Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
- Retired_MemberOct 07, 2019
FURRYe38 wrote:What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
singhravik wrote:I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
Smart move....good luck!
- FURRYe38Oct 07, 2019Guru - Experienced User
Let us know how it turns out.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
singhravik wrote:Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
- Retired_MemberOct 07, 2019
FURRYe38 wrote:Let us know how it turns out.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
singhravik wrote:Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
Good trouble shooting practice allows to make one change (FW revision) and determine the results. Then IF necessary look else where.