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Forum Discussion
singhravik
Oct 07, 2019Guide
Orbi Mesh system (1+2) from Costco with latest firmware 2.3.5.30
Just bought my first Wifi Mesh system which is Orbi Mesh system (1+2). A great deal from Costco, but as soon as I upgraded to latest firmware 2.3.5.30, it became garbage. It disconnects often an...
FURRYe38
Oct 07, 2019Guru - Experienced User
Did you perform a factory reset as set up from scratch after applying the last FW update? This is recommended.
singhravik
Oct 07, 2019Guide
Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
- FURRYe38Oct 07, 2019Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
singhravik wrote:Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
- Retired_MemberOct 07, 2019
FURRYe38 wrote:What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
singhravik wrote:I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
Smart move....good luck!
- FURRYe38Oct 07, 2019Guru - Experienced User
Let us know how it turns out.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
singhravik wrote:Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
- Retired_MemberOct 07, 2019
FURRYe38 wrote:Let us know how it turns out.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
singhravik wrote:Yes, did reset twice and reloaded the firmware. It was of no help. Same choppiness.
I downgraded to last fw version 2.3.1.60 and evaluating the performance this week.
Good trouble shooting practice allows to make one change (FW revision) and determine the results. Then IF necessary look else where.
- singhravikOct 07, 2019Guide
Isn't this FREE QA (quality testing) by consumers post release! too bad !
I'll avoid Netgear next time.
I hated the NightHawk for same reason.. poor quality and too much on consumers to try out.
- singhravikOct 07, 2019Guide
Both the satellites are under 30ft of distance from router. Teh building material is dry-wall over wood frame (no concrete or metal).
Channels are all Auto. Should they adjust the channel per lowest noise. This was advertised as such.
Getting a poll on succes of 2.3.5.30 would be good idea. Can we do that?
- FURRYe38Oct 07, 2019Guru - Experienced User
IF the RBS is under 30 feet then is probably too close. 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Wifi signal over lap is important. On any FW version.
I have my one out at 40 feet.
Any Wifi Neighbors near by? If so, how many? If you have some near by, I would manually adjust channels far appart from wifi neighbors as best as you can. I have a next door nieghbor, I mean right next door and there Orbi works on 6 and 48. I have to set channel 1 and 36 on my system.
You might try setting the power level on the RBR from 100% to 75 or 50% if you do have lots of neighbors near by. This helps reduce the interference from neighbors with your signal and adjusts the foot print of the wifi coverage. How much out side single do you really need out side the home?
Some of these issues can cause false positives on any FW. Placement and configuration of the system is key, regardless of FW version.
singhravik wrote:Both the satellites are under 30ft of distance from router. Teh building material is dry-wall over wood frame (no concrete or metal).
Channels are all Auto. Should they adjust the channel per lowest noise. This was advertised as such.
Getting a poll on succes of 2.3.5.30 would be good idea. Can we do that?