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Forum Discussion
Leesie424
Dec 08, 2019Aspirant
ORBI Model RBK22
I have an ORBI Router and Satellite. The Satellite is not lit or blinking except when I reconnect it after disconnection. 1)How do I know it’s working? 2)What is the purpose of the Satellite? 3)Can...
Leesie424
Dec 08, 2019Aspirant
Thank you SO much! I’m going to download the ORBI app now.
CrimpOn
Dec 08, 2019Guru - Experienced User
There are videos that show how to set up an Orbi system. Plus, there are options. The "app" provides ways to control some of the Orbi features, but there are numerous features that an be set up only using the web interface.
Orbi is like almost every other WiFi router: the user can take it out of the box, plug it in, and immediately start using it knowing only the WiFi network name (SSID) and password that are printed on the product label. If that's all a person needs, they are "good to go." Some people find themselves in situations where more knowledge and options become useful. Some people have invested in network storage that does best if the network address never changes. Some people have "Internet of Things" products that can be a challenge to get connected.
In my case, for example, I name every new WiFi router with the exact same name and password as the previous one. All of my WiFi things automatically connect to the new WiFi, and if I want to "go back" to the previous WiFi router, I simply plug it back in.
When you register the Orbi on the Netgear web site, you get 90 days of "complimentary" telephone support. After that, other users on the community forum are usually able to help resolve any problems.