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Forum Discussion
Orbi (model# RBR50) keeps dropping connection during Zoom calls
Hi, We have two people in our household who work from home from time to time and need to make Zoom calls from time to time. We have now been required by our jobs to work from home for the indefinite ...
The fact that your AppleTV is giving you connection messages and you are seeing a degraded signal suggest that either your RBR50 has an issue, your modem does, or it's an ISP issue. I have a new RBR 50 with 4 satellites. Streaming wirelessly is aournd 500Mbps, and no drops on our AppleTV at all. I have not tried Zoom yet, but will soon.
Just curious, what FW version are you using?
DudeDad wrote:The fact that your AppleTV is giving you connection messages and you are seeing a degraded signal suggest that either your RBR50 has an issue, your modem does, or it's an ISP issue. I have a new RBR 50 with 4 satellites. Streaming wirelessly is aournd 500Mbps, and no drops on our AppleTV at all. I have not tried Zoom yet, but will soon.
The latest firmware: V2.5.1.8
Do you have a guest network set up? If so, delete it and see if that helps.No guest network setup.
My firmware is up to date. But some are suggesting that it's the latest FW version has stability issues?
Not sure how I can do anything about that.
currently have FW version V2.5.1.8 installed
Try a factory reset on the RBR and RBS and setup from scratch. Power OFF the ISP modem for 30 seconds as well while the RBR resetts
Then configure the following:
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Enable Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Disable the following and see:
Dont enable Armor, Circle, Daisy Chain, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
davidhard wrote:currently have FW version V2.5.1.8 installed
Not seeing a way to manually change the channel. I'm using the app on my iphone. But dont see a way to do that.
davidhard wrote:currently have FW version V2.5.1.8 installed
not good