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Solved
Orbi MR 2.1 issues update 3/9/18
Let me give you a quick update on the status since the last time we posted. Over the last several weeks, we assembled a cross functional team, locked them in a room with food and coffee and dedicate...
Check out this post for an update on this issue:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1533584#M26234
Hi Netgear, What I would like to see is the ability to return these systems to you directly for a refund or credit to buy a different system until these issues are resolved. Those of us that have no way of returning it back to the store front in which we bought it from are out $400. if you are going to sell me a system that has only $200 worth of features that actually work i think it's only fair. Im supprised there is not more people taking these issues to social media but I intend to tonight.
- I am also out $400, and want a refund. I spent 6 months on phone support, with them. It got me nowhere, except the fact that it got me past a 90 day return window. I finally had to buy a new system, so I could have stable internet, again. Netgear, please give me my money back!
Netgear is not ,going to give you any money back. I agree we have beed screwed by them but do you really think they care. If they did they would have fixed this issue right away.
No they kept telling people to reset the system for months before admitting there was a problem.
I would love a refund it would pay for my Velop system. Buy I doubt they care enough about customer safisfaction. They are just worried about making money.
Pretty simple solution with a mountain of evidence (and I'm sure this post will be deleted LOL) but you know... you have a lot of people in the same situation... representing a class of consumers.... hint...