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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
Upgraded to the Beta Firmware for both the router and satellite. The satellite is connected to router in 2.4 GHZ and the connection is poor. Any solution for this, other than moving the satellite closer to the router. Satellite is exactly in a floor below the router.
srinivas29wrote:Upgraded to the Beta Firmware for both the router and satellite. The satellite is connected to router in 2.4 GHZ and the connection is poor. Any solution for this, other than moving the satellite closer to the router. Satellite is exactly in a floor below the router.
You should try moving the satellite, at least as a troubleshooting measure. 5 GHz is absolutely terrible at penetrating walls/floors, so it's not terribly surprising to me that 2.4 GHz might win in this situation.
Been running fine on the 2.1.2.18 firmware, upgraded this morning about 4am and no issues with the upgrade, router, sat or devices. Been running fine so far. Will continue to monitor
I did the upgrade this morning even though I had no issues with 2.1.2.18. My only observation was that after everything had rebooted and the Orbi router was showing both sat's connected, one of the sats had some connectivity issues. I had this exact same problem when I first bought the system so this is not a new problem.
The scenario is that the Orbi connection status shows both sats connected and connection quality good. Devices connected to the Sat-1 have no issues communicating out but devices connected to the Orbi router or to Sat 2 cant reach Sat-1 or the devices connected to Sat-1. Cant ping them, cant get an IP connection. The Orbi is in AP mode so if I use a device connected to the FIOS router I have no issues connecting to both Sat 1 and Sat 2. This seems to be an internal Orbi issue.
I can fix this by either rebooting Sat-2 or rebooting the Orbi router.
I opted to reboot the Orbi router and that fixed the problem in just a few mins. Since then the system has behaved normally.
Besure that you preformed a factory reset after loading the beta FW on BOTH router and Satellite. Then set from scratch.
Placement is crucial as well. Mines about 40 feet disstance between the router and satellite.
srinivas29wrote:Upgraded to the Beta Firmware for both the router and satellite. The satellite is connected to router in 2.4 GHZ and the connection is poor. Any solution for this, other than moving the satellite closer to the router. Satellite is exactly in a floor below the router.
I did for the satellite, I will have to do for the router. By Factory reset i hope you are asking me to hold the reset button on back of the router for 5 secs?
