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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
I have updated my two RBS50 satellites and the RBR50 router to 2.1.3.4. Now, one satellite won't sync, and the other shows a backhaul of "Poor". Before, I had "Good" for both satellites. I did have multiple dropouts, however. These units have been problematic for me since day one with multiple firmware updates and excuses from NetGear.
I factory reset the router and both satellites 3 times now with the same results. I'm dont wasting my time with these.
NetGear - get your **bleep** together. What a terrible product. I will donate these to Goodwill.
ckimmelshuewrote:I have updated my two RBS50 satellites and the RBR50 router to 2.1.3.4. Now, one satellite won't sync, and the other shows a backhaul of "Poor". Before, I had "Good" for both satellites. I did have multiple dropouts, however. These units have been problematic for me since day one with multiple firmware updates and excuses from NetGear.
I factory reset the router and both satellites 3 times now with the same results. I'm dont wasting my time with these.
NetGear - get your **bleep** together. What a terrible product. I will donate these to Goodwill.
Just reboot your sats.
I performed several hard and soft reboots/restarts, to no avail.
ckimmelshuewrote:I performed several hard and soft reboots/restarts, to no avail.
Hard reset the satellites and router (paper clip in reset hole till amber light starts blinking).
Set up the system from scratch as if brand new. DO NOT restore from a backup made from a previous version of firmware.
As stated before, I performed several hard and soft reboots. I also started completely from scratch. The Orbi system is now boxed up and ready for donation.
I picked up an Eero system and I'm now back up and running quickly. I'm getting better coverage in "pocket" areas with the Eero.
