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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
ckimmelshue
Mar 25, 2018Star
I have updated my two RBS50 satellites and the RBR50 router to 2.1.3.4. Now, one satellite won't sync, and the other shows a backhaul of "Poor". Before, I had "Good" for both satellites. I did have multiple dropouts, however. These units have been problematic for me since day one with multiple firmware updates and excuses from NetGear.
I factory reset the router and both satellites 3 times now with the same results. I'm dont wasting my time with these.
NetGear - get your **bleep** together. What a terrible product. I will donate these to Goodwill.
FURRYe38
Mar 25, 2018Guru - Experienced User
DO a FULL FACTORY RESET on the ROUTER and SATELLITE(S)!!!
ckimmelshuewrote:I have updated my two RBS50 satellites and the RBR50 router to 2.1.3.4. Now, one satellite won't sync, and the other shows a backhaul of "Poor". Before, I had "Good" for both satellites. I did have multiple dropouts, however. These units have been problematic for me since day one with multiple firmware updates and excuses from NetGear.
I factory reset the router and both satellites 3 times now with the same results. I'm dont wasting my time with these.
NetGear - get your **bleep** together. What a terrible product. I will donate these to Goodwill.
- ckimmelshueMar 25, 2018Star
I did, and I'm done doing them now. Crap product with even crappier firm and software.
- FURRYe38Mar 25, 2018Guru - Experienced User
Sounds like you need to phone contact NG support and have them help you. Others are having good luck with Beta FW.
ckimmelshuewrote:I did, and I'm done doing them now. Crap product with even crappier firm and software.