NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
We hope the next beta available for your system will be even better.
markbaker007wrote:
The orbi mesh system has greatly improved our signal and speed in our 2,000 sq feet home, we have coverage in all rooms, however in the orbi app I do get satellites showing n/a or none, but the router shows them as being connected in the router Web page and all is good. We are on 2.0.0.56.
Got this on Wednesday. Worked fine for almost 24 hours then dropped my internet connection. Switched back to my Velop and all was fine. They released this and I decidedx one more try. I reset the system reloaded the firmware and it seemed to be working pretty good. Then I started up on setting up my ring cameras and august locks. Both of therse reported a poor wifi strength. Which I thought was strange as I was within 20 feet of the satelite and it was on a wired backhaul. So I started looking into this some more and noticed standing within 8 feet of the Satelite both my ipad and iphone only got 2 bars on the signal strength.
I am pretty sure I am done with Netgear now. This is getting to be a pain each time they make a change to reset all this up just to find out they still did not get it done right. I have decided netgard products are not worth all this time. So its back in the box. I am not sured i even want to give this system to anyone i know. All it has been is trouble the last few months.
Indeed. I stayed patient, but in the end this firmware did me in. I rely on a stable network for daily use and Netgear just isn’t there yet. So far, with eero, I’m trouble free with more consistent throughout in pocket areas of my house.
So far working well. Wife hasn't complained about how slow the internet is and how its not working sometimes (let me clarify I do have AT&T gigapower so connection is not an issue, my problem has been wifi related). I will update in another 48 hours or so. So far its been about 18 hours since install.
- So in returning the one that I have and getting a different one. The new one will be here Tuesday. I will let you guys know how it does. This will be the last chance that I'm giving. Will be changing company after this try if no good.
ckimmelshuewrote:Indeed. I stayed patient, but in the end this firmware did me in. I rely on a stable network for daily use and Netgear just isn’t there yet. So far, with eero, I’m trouble free with more consistent throughout in pocket areas of my house.
I actually switched in the other direction. From EERO to Orbi.
I work at home as well and rely on ubiquitous coverage and high reliability and availability.
I agree that when operational the EERO was very reliable, but for me, EERO has an Achilles heel.
No internet, then no WiFi or LAN either. If Comcast decided to do maintenance at 3 AM then I had no access to my NAS's, printers, home automation functions... nothing. Without a connection to the mothership, the EERO does nothing, no wifi, no DHCP, no LAN. Just not something I could live with.
I have not suffered many of the anomalies outlined here, and on the occasions I have, they were of my own making (playing in hidden pages, not hard resetting after firmware update and trying to restore backups from previous versions of firmware.) IOS devices work better if I forget the network and then set it up again after the firmware update. Win 10 clients seem to hang on to BSSID's, so same thing, I delete and then re-add the known network. This last update oddly caused High Siera to fall back to 2.4G at times for no apparent reason until I did a hard reset and configured from scratch. I have 62 clients from a myriad of manufacturers which are all working again without dropouts or connectivity issues. I don't ever use the app for setup (always the web GUI). I did need to use the sync button this time on V2.1.3.4 to get the satellites synced up and happy on 5G backhaul again.
And just in case, I picked up a Tenda Nova MW6 mesh 3 pack on Amazon when it was on sale for $129. Impressively its signal strength and coverage is almost as good as the Orbi but it is bare bones on features but in the event of a hard down on the Orbi system I can light it off and keep on working (even without internet service)
My suggestion for those of you that are ready to throw in the towel... if you are up to it, give it one more try.
Upgrade Firmware to 2.1.3.4 (Sats first, then router)
Let the system come all the way back up.
Paperclip/Hard Reset Sats and Rtr
Configure from scratch using Web GUI (patience on the satellite setup page is a must and may require a reload or two)
Keep names, SSIDs, PWDs to alphanumeric under 15 char
Hard set 2.4 and 5G channels
On IOS, MAC OS, Windows, and Android clients forget the network and then add it back in with the newly configured system.
Not sure if these suggestions will help anyone, but I thought I would put it out there.
Good advice, but I just went through all of this with the last beta firmware. We’re STILL in beta with no end in sight. This product is not ready for prime time.
