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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
Indeed. I stayed patient, but in the end this firmware did me in. I rely on a stable network for daily use and Netgear just isn’t there yet. So far, with eero, I’m trouble free with more consistent throughout in pocket areas of my house.
ckimmelshuewrote:Indeed. I stayed patient, but in the end this firmware did me in. I rely on a stable network for daily use and Netgear just isn’t there yet. So far, with eero, I’m trouble free with more consistent throughout in pocket areas of my house.
I actually switched in the other direction. From EERO to Orbi.
I work at home as well and rely on ubiquitous coverage and high reliability and availability.
I agree that when operational the EERO was very reliable, but for me, EERO has an Achilles heel.
No internet, then no WiFi or LAN either. If Comcast decided to do maintenance at 3 AM then I had no access to my NAS's, printers, home automation functions... nothing. Without a connection to the mothership, the EERO does nothing, no wifi, no DHCP, no LAN. Just not something I could live with.
I have not suffered many of the anomalies outlined here, and on the occasions I have, they were of my own making (playing in hidden pages, not hard resetting after firmware update and trying to restore backups from previous versions of firmware.) IOS devices work better if I forget the network and then set it up again after the firmware update. Win 10 clients seem to hang on to BSSID's, so same thing, I delete and then re-add the known network. This last update oddly caused High Siera to fall back to 2.4G at times for no apparent reason until I did a hard reset and configured from scratch. I have 62 clients from a myriad of manufacturers which are all working again without dropouts or connectivity issues. I don't ever use the app for setup (always the web GUI). I did need to use the sync button this time on V2.1.3.4 to get the satellites synced up and happy on 5G backhaul again.
And just in case, I picked up a Tenda Nova MW6 mesh 3 pack on Amazon when it was on sale for $129. Impressively its signal strength and coverage is almost as good as the Orbi but it is bare bones on features but in the event of a hard down on the Orbi system I can light it off and keep on working (even without internet service)
My suggestion for those of you that are ready to throw in the towel... if you are up to it, give it one more try.
Upgrade Firmware to 2.1.3.4 (Sats first, then router)
Let the system come all the way back up.
Paperclip/Hard Reset Sats and Rtr
Configure from scratch using Web GUI (patience on the satellite setup page is a must and may require a reload or two)
Keep names, SSIDs, PWDs to alphanumeric under 15 char
Hard set 2.4 and 5G channels
On IOS, MAC OS, Windows, and Android clients forget the network and then add it back in with the newly configured system.
Not sure if these suggestions will help anyone, but I thought I would put it out there.