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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
After months of problems, many calls to support, and an exchanged unit, I’m giving this a shot. Beta FW installed, Satellites and Router factory reset. Beamforming, etc. all enabled. Let’s see how this goes; will update with findings. Thanks everyone for all the feedback on this forum, it helped greatly!
I had the Orbi in AP mode, connected to an ASUS router, then upgraded the FW and did a factory reboot. I now cannot access the config to reset the Orbi back to AP mode. I am able to configure the ssid via the mobile app, however there is no internet connection through the wi-fi. When I move the ethernet cable to a LAN port, there is internet access through the SSIDs but no visibility into the Orbi router.
When the cable is in the WAN port, I'm able to see the assigned IP address on my ASUS router, however when I try to access the orbi router that way it times out. When the ethernet cable is in a Orbi LAN port, I don't see where the IP is assigned in the ASUS router.
How do I get to the configuration menus and be able to get Orbi back to AP mode after the factory reset?
The Orbi doesn't need to be connected to the internet in order for you to configure it. If your mobile app can do it, then you should be able to do it from a web browser just as well.
Connect to the Orbi WiFi and then go to http://orbilogin.com/ or http://192.168.1.1/ in your browser. What, if anything, the Orbi WAN port is connected to at this point shouldn't matter.
EDIT: sorry, I typo'd the IP in my inital post... it should be 192.168.1.1If he has orbi behind another router it will change to 10.0.0.1. So 192.168.1.1 wont work in that case.
I guess it depends on the address of the upstream router. I do have another router in front of my Orbi, and mine never used 10.0.0.1 - but my upstream router doesn't use 192.168.1.0 either, so there's no conflict there.
spazzycatwrote:I had the Orbi in AP mode, connected to an ASUS router, then upgraded the FW and did a factory reboot. I now cannot access the config to reset the Orbi back to AP mode. I am able to configure the ssid via the mobile app, however there is no internet connection through the wi-fi. When I move the ethernet cable to a LAN port, there is internet access through the SSIDs but no visibility into the Orbi router.
When the cable is in the WAN port, I'm able to see the assigned IP address on my ASUS router, however when I try to access the orbi router that way it times out. When the ethernet cable is in a Orbi LAN port, I don't see where the IP is assigned in the ASUS router.
How do I get to the configuration menus and be able to get Orbi back to AP mode after the factory reset?
After you plug orbi in to the asus router. Can you connect to your asus router? then type in the ip to orbi? 10.0.0.1. Or wire in to the satellite that is synced with orbi and type in 10.0.0.1. I am behind an AT&T router that I have wifi disabled on. When I did it. I updated firmware, soft reset and waited for the sync again and it worked. I never really had connect to main router. I was amazed how well it worked though even after reset I was able to connect to main router through satellite since my main desktop doesn't have wifi and I am using wired ports on the orbi satellite.
If you want to use the Orbi router in router mode behind the ASUS router, you can use the DMZ feature on the ASUS route for the IP address the orbi router gets from the ASUS router. This helps with this configuration and double NAT condition.
spazzycatwrote:I had the Orbi in AP mode, connected to an ASUS router, then upgraded the FW and did a factory reboot. I now cannot access the config to reset the Orbi back to AP mode. I am able to configure the ssid via the mobile app, however there is no internet connection through the wi-fi. When I move the ethernet cable to a LAN port, there is internet access through the SSIDs but no visibility into the Orbi router.
When the cable is in the WAN port, I'm able to see the assigned IP address on my ASUS router, however when I try to access the orbi router that way it times out. When the ethernet cable is in a Orbi LAN port, I don't see where the IP is assigned in the ASUS router.
How do I get to the configuration menus and be able to get Orbi back to AP mode after the factory reset?
- I bought a new system and now it's working great so far
Well, this version is not ready for prime time.
Again, I’m noticing drops requiring power cycling WiFi only on my iPad to restore connectivity. Also other apple iPads...
nothing on my other WiFi devices...
