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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
I had the Orbi in AP mode, connected to an ASUS router, then upgraded the FW and did a factory reboot. I now cannot access the config to reset the Orbi back to AP mode. I am able to configure the ssid via the mobile app, however there is no internet connection through the wi-fi. When I move the ethernet cable to a LAN port, there is internet access through the SSIDs but no visibility into the Orbi router.
When the cable is in the WAN port, I'm able to see the assigned IP address on my ASUS router, however when I try to access the orbi router that way it times out. When the ethernet cable is in a Orbi LAN port, I don't see where the IP is assigned in the ASUS router.
How do I get to the configuration menus and be able to get Orbi back to AP mode after the factory reset?
The Orbi doesn't need to be connected to the internet in order for you to configure it. If your mobile app can do it, then you should be able to do it from a web browser just as well.
Connect to the Orbi WiFi and then go to http://orbilogin.com/ or http://192.168.1.1/ in your browser. What, if anything, the Orbi WAN port is connected to at this point shouldn't matter.
EDIT: sorry, I typo'd the IP in my inital post... it should be 192.168.1.1
If he has orbi behind another router it will change to 10.0.0.1. So 192.168.1.1 wont work in that case.
I guess it depends on the address of the upstream router. I do have another router in front of my Orbi, and mine never used 10.0.0.1 - but my upstream router doesn't use 192.168.1.0 either, so there's no conflict there.
Asus uses 192.168 ip. If netgear sees there is a router infront using that ip it will auto change to 10.0.0.1, almost every netgear I have had has done that behind my AT&T router. Since I have gigapower and I have to have the router they provide and I just enable pass through.
