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Forum Discussion

AmitR's avatar
AmitR
NETGEAR Employee Retired
Mar 23, 2018

Orbi MR 2.1 Update 3/23/18

Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1.  We usually wait to release our software until it's available across all Orbi product lines, but ...
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Troubleshooting
Brain29's avatar
Brain29
Apprentice
Apr 01, 2018

I had 2 crashes yesterday and today with new beta firmware :(   (yes hard reset)
for a week it would just have random lag but now it full on crashes

I removed my equipment with 10G nics and anything thats outdated and IOT I could think of *bascially down to just 2 laptops and a desktop

and still it crashed 

(pretty sure If I just left it plugged in with nothing connected to it would crash itself in a week based on its software performance)

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 01, 2018

    Any wifi neighbors near by? If so, how many? 

    Try disabling MIMO, Daisy Chain and Fast Roaming. Can leave Beamforming enabled however test this disabled as well. 

     

    How big is your home? SqFt? 

    How close are the satellites from the router? Ft? 

    Brain29wrote:

    I had 2 crashes yesterday and today with new beta firmware :(   (yes hard reset)
    for a week it would just have random lag but now it full on crashes

    I removed my equipment with 10G nics and anything thats outdated and IOT I could think of *bascially down to just 2 laptops and a desktop

    and still it crashed 

    (pretty sure If I just left it plugged in with nothing connected to it would crash itself in a week based on its software performance)

     

    • BarryTreg's avatar
      BarryTreg
      Apprentice
      Apr 02, 2018

      My experience after upgrading to 2.1.3.4 has been great. All devices show up correctly and ethernet backhaul working. 

      My only observation is that one device, Lenovo Yoga book (android) which is my most used tablet at home still dropped connection (seemingly after sleeping) whilst backhaul was wireless. Now with ethernet backhaul, it hasn't dropped at all.

      Orbi finally working as expected for me.

      • JMU1998's avatar
        JMU1998
        Luminary
        Apr 02, 2018

        When is Firmware going to be officially released ?

    • Brain29's avatar
      Brain29
      Apprentice
      Apr 02, 2018
      FURRYe38wrote:

      Any wifi neighbors near by? If so, how many? 

      Try disabling MIMO, Daisy Chain and Fast Roaming. Can leave Beamforming enabled however test this disabled as well. 

       

      How big is your home? SqFt? 

      How close are the satellites from the router? Ft? 

      Brain29wrote:

      I had 2 crashes yesterday and today with new beta firmware :(   (yes hard reset)
      for a week it would just have random lag but now it full on crashes

      I removed my equipment with 10G nics and anything thats outdated and IOT I could think of *bascially down to just 2 laptops and a desktop

      and still it crashed 

      (pretty sure If I just left it plugged in with nothing connected to it would crash itself in a week based on its software performance)

       I have no issues with wireless connection/strength -- it is the main orbi that has dns issues then lags then crashes it dosen't matter what or how its connected