Forum Discussion

NETGEAR Employee Retired

Mar 23, 2018

Orbi MR 2.1 Update 3/23/18

Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...

petition

Troubleshooting

AmitR

NETGEAR Employee Retired

Apr 02, 2018

I can confirm, we've begun pushing 2.1.3.4 available for auto-upgrade. Feel free to upgrade using mobile app / WebUI.

Orbi Product Management

jgehlhaar

Aspirant

Apr 02, 2018

Dear Orbi Product Mgmt --

So the latest auto push you made broke wired backhaul for me. Is that a known issue? When do you plan to fix this?

- jeff

FURRYe38
Guru - Experienced User
Apr 02, 2018
Did you do a factory reset then setup from scratch?
After setting up the Satellite on wirless first and it's working, then connect the ethernet cable for wired back haul, give 2-50 minutes for the system to re-configure for wired back haul. Should come back. Mines working as is others.

There any network switches between the router and satellite?
jgehlhaarwrote:
Dear Orbi Product Mgmt --

So the latest auto push you made broke wired backhaul for me. Is that a known issue? When do you plan to fix this?

- jeff