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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
Started off a month ago with a perfectly functional system with 4 Apple Airport Extreme access points. My network has its own router, switches, etc. All I was looking for is a system that was more flexible to provide Wi-Fi in more places around the home. So first I had to replace the 4 wired access points. I think I read there was some limit on Satellites so I started with just 3 thinking maybe the device range could compensate until I added more after initial testing.
Got RBK50 and one RBS50 (for a total of 3 components). Wired them all. This was ~17 days ago so didn't realize this was all broken. Unwired everything and postponed project waiting for new firmware. Installed 2.1.3.4 last week. Wired everything. Each RBS50 connects back to the main switch. The RBK50 is connected to the same switch. So I have 2 problems now.
1. The first RBS50 seems to work fine and reports as Good and Wired. The second does not. It flips between multiple states. Initially I saw Wired/Poor for a while. Disconnected an Arlo Hub that I had plugged into a spare port on it. Restarted it. Now it seems to be sticking with 5G/Good. Not using wired even though it is wired. I have nothing else (other than the switch line) plugged into the first RBS that does work so the difference here is a mystery.
2. The RBK50 always has a purple light on top. For no reason. Despite connections through it working perfectly fine and uptime on the main connection and router has been 100%, it's always purple. This is concerning.
I'd like to get these resolved, and time is running out. The last thing I want is to return all of this, but I only have a few more days. At least #1 must be solved before then to verify that each component has a proper wired connection after which I need to do final speed testing and range testing before deciding to stick with this.
Did you ugprade to this version of FW? v2.1.3.4? If so, did you do a factory reset on all devices then set up from scratch?
How big is your home? SqFt?
What is the distance between the router and Satellite(s)?
cyphers72wrote:Started off a month ago with a perfectly functional system with 4 Apple Airport Extreme access points. My network has its own router, switches, etc. All I was looking for is a system that was more flexible to provide Wi-Fi in more places around the home. So first I had to replace the 4 wired access points. I think I read there was some limit on Satellites so I started with just 3 thinking maybe the device range could compensate until I added more after initial testing.
Got RBK50 and one RBS50 (for a total of 3 components). Wired them all. This was ~17 days ago so didn't realize this was all broken. Unwired everything and postponed project waiting for new firmware. Installed 2.1.3.4 last week. Wired everything. Each RBS50 connects back to the main switch. The RBK50 is connected to the same switch. So I have 2 problems now.
1. The first RBS50 seems to work fine and reports as Good and Wired. The second does not. It flips between multiple states. Initially I saw Wired/Poor for a while. Disconnected an Arlo Hub that I had plugged into a spare port on it. Restarted it. Now it seems to be sticking with 5G/Good. Not using wired even though it is wired. I have nothing else (other than the switch line) plugged into the first RBS that does work so the difference here is a mystery.
2. The RBK50 always has a purple light on top. For no reason. Despite connections through it working perfectly fine and uptime on the main connection and router has been 100%, it's always purple. This is concerning.
I'd like to get these resolved, and time is running out. The last thing I want is to return all of this, but I only have a few more days. At least #1 must be solved before then to verify that each component has a proper wired connection after which I need to do final speed testing and range testing before deciding to stick with this.