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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
Had so much issues with my last rbk53 unite netgeAr told me go return it get a new one. So i did and everything works well over 2 months they close the case and oh nooo **bleep** hit the fan! Same issues starts without any settings or firmware changes! Smh !!!! So they re open it get me to update to this latest firmware but guess what yall I am supposed to get 400-480 mbps i get a constant 250-280 mbps hard wired or wireless. Direct from mu modem im getting 480mbps on this rbk53 with this update its half. The last update which worked for 2 months i got a excellent 400-480 mbps constantly till it crashed. Whyyyyyyyyy Netgear WHYYYYYYYY! Fix all your bugs already we are sick of this honestly! Look at the speed difference from now & 1 month ago.... smh
Sevo123 wrote:
Had so much issues with my last rbk53 unite netgeAr told me go return it get a new one. So i did and everything works well over 2 months they close the case and oh nooo **bleep** hit the fan! Same issues starts without any settings or firmware changes! Smh !!!! So they re open it get me to update to this latest firmware but guess what yall I am supposed to get 400-480 mbps i get a constant 250-280 mbps hard wired or wireless. Direct from mu modem im getting 480mbps on this rbk53 with this update its half. The last update which worked for 2 months i got a excellent 400-480 mbps constantly till it crashed. Whyyyyyyyyy Netgear WHYYYYYYYY! Fix all your bugs already we are sick of this honestly! Look at the speed difference from now & 1 month ago.... smh
Did you retest the speed directly from the modem immediately preceding or after the last test from the router? The reason I ask was had a similar situation but was basing my comparison of what I saw directly to the modem from four weeks ago until the speed drop last Friday. Realized I hadn't ruled out other possibilities and retested PC directly to modem again after router and... same slower speed I saw on the Router. I have Comcast as a provider and I logged into my 24down/8up cable modem and see that Comcast was only lighting up 8 of my downstream channels. Rebooted the Cable Modem twice and no change, went to the Comcast Status page for my region and low and behold they were listing outages. After 3 days Comcast seemed to sort it all out and I was back to a full 24 channels down and speed was back to what I was expecting both connected to the modem and router. Connection to ISP at times ever had about 13% packet loss. I live in the North East.
- I tried both ways. It was confirmed that the modem is goving out excellent speeds constantly but my rbk53 unit is giving lower speeds and this is because of these firmwares. The older firmwares are giving same fast speeds as the modem. My old unit once Netgear made me switch out get a new one... Support gave me a beta firmware about 1 month ago but same issues so I sticked to the firmware they removed 2.0.1.7 i think ... the speeds were perfect plus I had wired backhaul. Then my system crashed randomly and I got this new firmware. Now were back to slow speeds Im 100% its a firmware issue.
What are you ISP Speed UP and Down that you pay for?
Have you contact NG support with your results regarding what your seeing with the new FW? I would and let them know.
Sevo123wrote:
I tried both ways. It was confirmed that the modem is goving out excellent speeds constantly but my rbk53 unit is giving lower speeds and this is because of these firmwares. The older firmwares are giving same fast speeds as the modem. My old unit once Netgear made me switch out get a new one... Support gave me a beta firmware about 1 month ago but same issues so I sticked to the firmware they removed 2.0.1.7 i think ... the speeds were perfect plus I had wired backhaul. Then my system crashed randomly and I got this new firmware. Now were back to slow speeds Im 100% its a firmware issue.its 400 down and 20 up and I have a call back setup for Wed night. To report again these issues.
