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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
joelinho
Apr 03, 2018Apprentice
Yay! After being somewhat stable for a while now my system auto updated to the latest firmware V2.1.3.4. Satellite is now continuously loosing the connection to the router. Thank you Netgear!!!
FURRYe38
Apr 03, 2018Guru - Experienced User
Perform a full factory reset on both router and satellite(s) then set up from scratch.
joelinhowrote:Yay! After being somewhat stable for a while now my system auto updated to the latest firmware V2.1.3.4. Satellite is now continuously loosing the connection to the router. Thank you Netgear!!!
- joelinhoApr 03, 2018Apprentice
Yes that is my intention. But not so easy for my wife and kids that get home before me and find a network that is not working because of this auto update. Would have been nice if I could control when to update to minimize suffering due to angry wife and kids.
- FURRYe38Apr 03, 2018Guru - Experienced User
I agree, wish NG would allow users to choose auto update or not.
Please try the full factory reset then set up from scratch on everything.
joelinhowrote:Yes that is my intention. But not so easy for my wife and kids that get home before me and find a network that is not working because of this auto update. Would have been nice if I could control when to update to minimize suffering due to angry wife and kids.
- joelinhoApr 03, 2018Apprentice
FURRYe38wrote:I agree, wish NG would allow users to choose auto update or not.
Please try the full factory reset then set up from scratch on everything.
joelinhowrote:Yes that is my intention. But not so easy for my wife and kids that get home before me and find a network that is not working because of this auto update. Would have been nice if I could control when to update to minimize suffering due to angry wife and kids.
What is the full factory reset? I have pressed the reset button twice on the satellite and I have initiated factory reset in the gui for the router + one reset button press after that. Is there something else that I can do?
The status on my orbi system right now is worse than it has ever been. I have had problems with the connection between satellite and router since day one, but the router has always been stable. Worst case I shut off the satellite and used wifi from router. But right now the wifi from the router is dropping in and out. The only stable connection I have is when wired to the router. Right now I am thinking of going back to my old Asus router just to have a working wifi network.