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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
doccelo
Apr 08, 2018Star
doccelo wrote:Thanks, Netgear team. I'm on 2.0.1.4 currently and having disconnect issues. Will download betas now and report back after some time testing it.
I am still having issues with the router losing internet connectivity and in order to restore functionality I have to reboot the system manually. I've tried every suggestion I could find on these forums to no avail. It seemed stable for a while, but the issue of losing internet connectivity has returned and actually seems to be happening more frequently. Not sure where to go from here... (Yes, I did factory reset and set up from scratch for those wondering).
FURRYe38
Apr 08, 2018Guru - Experienced User
What model Orbi system do you have?
What is the mfr and model# of the ISP modem the Orbi is connected too?
When you say disconnects from the internet, do you mean you loose wifi connections or do you loose both wired and wireless?
There any indication on the routers web page of the internet status when this happens?
Do you still have access to the routers web page when this happens?
What channels are you using on the router for wireless?
Do you have the satellite connected? if so, what distance is the satellite away from the router?
doccelo wrote:doccelo wrote:Thanks, Netgear team. I'm on 2.0.1.4 currently and having disconnect issues. Will download betas now and report back after some time testing it.
I am still having issues with the router losing internet connectivity and in order to restore functionality I have to reboot the system manually. I've tried every suggestion I could find on these forums to no avail. It seemed stable for a while, but the issue of losing internet connectivity has returned and actually seems to be happening more frequently. Not sure where to go from here... (Yes, I did factory reset and set up from scratch for those wondering).