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Forum Discussion

AmitR's avatar
AmitR
NETGEAR Employee Retired
Mar 23, 2018

Orbi MR 2.1 Update 3/23/18

Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1.  We usually wait to release our software until it's available across all Orbi product lines, but ...
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Troubleshooting
LeinieDrinker's avatar
LeinieDrinker
Aspirant
Apr 10, 2018

I purchased an Orbi RBK53 from Costco (3pk) last Friday.

Love the overall coverage I am getting, but I am getting serveral drops/disconnect from the Internet. I am using an Arris SB6183 with Xfinity Internet.

I keep reading on here that people are having better luck with a beta firmware, but when I go

to the support page for my Orbi I don't see anything listed as Beta.

Any help to direct me towards a firmware that would help with my issues would be

appreciated. 

  • LeinieDrinker's avatar
    LeinieDrinker
    Aspirant
    Apr 10, 2018

    Thanks for your reply. I have updated my router and satellites 

    to V2.1.3.4. I hope this helps.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 10, 2018

    Its recommended to factory reset and set up from scratch after updating to this version of FW. Hope it works well for you.

    Whats the size of your home? Sqft?

    What is the distance between the router and satellite?

     

    LeinieDrinker wrote:

    Thanks for your reply. I have updated my router and satellites 

    to V2.1.3.4. I hope this helps.

     

  • Mikey94025's avatar
    Mikey94025
    Hero
    Apr 10, 2018

    Count me in for one of the lucky people with a very stable V2.1.3.4 installation.  My home environment + devices is such that I have no problems.  My uptime per http://orbilogin.net/debug.htm is 17 days.  Can anyone beat that?  :smileyhappy:

     

    Number of Satellites: 3
    Number of devices: 54
     CPU Load7.38916%
     Memory Usage(Used/Total)195MB/495MB
     Flash Usage(Used/Total)32MB/4GB
     Network Session(Active/Total)1146/65536
     System Uptime17:02:55:02

     

    BTW, I'm lazy and have not been doing factory resets before each firmware upgrade/downgrade.  So far it's been working fine for me, but if I ever experience any performance issues then I would try factory reset.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 10, 2018

    Thanks for posting your expriences. Good up time...Lots of devices too. Wow.

    Enjoy.

    Mikey94025 wrote:

    Count me in for one of the lucky people with a very stable V2.1.3.4 installation.  My home environment + devices is such that I have no problems.  My uptime per http://orbilogin.net/debug.htm is 17 days.  Can anyone beat that?  :smileyhappy:

     

    Number of Satellites: 3
    Number of devices: 54
     CPU Load7.38916%
     Memory Usage(Used/Total)195MB/495MB
     Flash Usage(Used/Total)32MB/4GB
     Network Session(Active/Total)1146/65536
     System Uptime17:02:55:02

     

    BTW, I'm lazy and have not been doing factory resets before each firmware upgrade/downgrade.  So far it's been working fine for me, but if I ever experience any performance issues then I would try factory reset.