NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
CyberExorcist
Apr 11, 2018Star
This device is junk. I'm tired of playing all the reset/update/reset games. I am currently on V2.1.3.4. After updating firmware on both devices, I reset both of them and its been up for just over 9 days (09:06:50). Running on 5G on the satellite, as I have no connection wired close by for wired backhaul.
And it locked up again. Wired works fine, devices attached to the router wireless work fine, devices attached to the satellite are connected (I can launch the orbi app from my phone and see status, everything appears to be fine. Wifi is connected on phones, laptops, etc, but not connecting to the internet. It seems like the satellite is the issue. There is no interference from 2.4g or 5g.
Do NOT ask me any questions about how far things are away from each other (it was up for 9 days), or ask me to reset the devices (this is not a tenable situation). I don't want to disconnect the satellite, either. If I wanted to do that I would have never bought this system.
There is something SERIOUSLY wrong with this Orbi system, and NETGEAR doesn't appear to be putting this on the front burner.
I work from home and have a lot of devices on wireless. I can't keep operating in this fashion. PLEASE, fix this system. I want to like it but NETGEAR is making it impossible.
FURRYe38
Apr 11, 2018Guru - Experienced User
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1549643/highlight/true#M28054
CyberExorcist wrote:This device is junk. I'm tired of playing all the reset/update/reset games. I am currently on V2.1.3.4. After updating firmware on both devices, I reset both of them and its been up for just over 9 days (09:06:50). Running on 5G on the satellite, as I have no connection wired close by for wired backhaul.
And it locked up again. Wired works fine, devices attached to the router wireless work fine, devices attached to the satellite are connected (I can launch the orbi app from my phone and see status, everything appears to be fine. Wifi is connected on phones, laptops, etc, but not connecting to the internet. It seems like the satellite is the issue. There is no interference from 2.4g or 5g.
Do NOT ask me any questions about how far things are away from each other (it was up for 9 days), or ask me to reset the devices (this is not a tenable situation). I don't want to disconnect the satellite, either. If I wanted to do that I would have never bought this system.
There is something SERIOUSLY wrong with this Orbi system, and NETGEAR doesn't appear to be putting this on the front burner.
I work from home and have a lot of devices on wireless. I can't keep operating in this fashion. PLEASE, fix this system. I want to like it but NETGEAR is making it impossible.