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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
With 2.1.3.4 update on the RBR50, RBS50 - seems to be working, but I am noticing an error in Parental Controls -> Disney Circle- it is now saying cannot connect to device. I updated a few days ago, and circle app on my phone connected again, but now it is not.
THoughts?
Have you factory reset both router and satellite and reset up the circle app again?
wegunterjr wrote:With 2.1.3.4 update on the RBR50, RBS50 - seems to be working, but I am noticing an error in Parental Controls -> Disney Circle- it is now saying cannot connect to device. I updated a few days ago, and circle app on my phone connected again, but now it is not.
THoughts?
I factory reset the router, but not the satellites. How do you reset those?
I did renable Disney Circle and then connected to it from the app..not sure if i did that right...
Back pin hole on back of satellite.
You might try setting up the app on the router using a PC and browser and see if this helps.
