NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
Quick test when you can, Take the Satellite from the Great Room and take it to where the Router is, Use a different LAN cable and connect it directly behind the router using one of it's LAN ports. Does it connect then?
Sequence is good, wirless first to add Sat, then connect ehternet cable and wait for BLUE led.
JazPlayer1 wrote:Thanks for the reply Furrye38. Gave me something to think about.
OK, I will try to bypass the Netgear switches and connect RBS directly to RBR via ethernet port.
Here goes:
Disconnected GS105Ev2 - Bed Room switch from GS116v2 - Great Room switch.
Connected bedroom ethernet directly to RBR50 in Great Room.
Powered down Bedroom RBS and restarted - light solid white.
Waited a few minutes (light flashing white) and plugged in RBS to ethernet directly connected to RBR.
Waited 5 minutes and checked status on the RBR.
RBS shows as connected satellite assigned a new IP address 192.168.1.250.
(interesting that Orbi assigned an IP inside my static IP range)
Connected to RBR at 192.168.1.250 and got the following message:
Your Orbi Satellite is not connecting to the Orbi network
This is most likely due to one of the following reasons.
1. It might be too far away from Orbi Network
Please turn the Satellite off, move it closer, and back on. Wait 2 minutes for Orbi Satellite to complete start up.
2. Your Orbi Satellite might not setup successfully
Make sure both your Orbi Router and Orbi Satellites are turned on, press SYNC button on both devices. Wait for 2 minutes to complete setup.
I tried the manual button push sync process (waited 5 min) and the RBR connection timed out and would not reconnect:
The connection has timed out
The server at 192.168.1.1 is taking too long to respond.
The RBR finally responded now showing the RBS connected at 192.168.1.9. Network very unstable.
Now my users (wife and kids) are complaining about the network down time.
I powered off the RBS in bedroom, disconnected from ethernet and restarted.
Bedroom RBS connected at 192.168.1.9. Network stable again. Users are happy.
That's all I can do for now until the users are away.
Like to get input on sequence to try that might work.
JP1!
Been in Orbi hell for months.
First system was bad out of the box, top lights would flash orange and it couldn't connect to anything. Returned it to Costco for another set.
Th second Orbi set was a disaster since I bought it in November 2017. Constant reboots, constant random disconnects across all devices. Finally, with the 3/23 beta firmware and after countless upgrades and downgrades and factory resets, I'd had enough.
I would re-flash the beta firmware and then factory reset. I'd factory reset and re-flash then factory reset again. Every single time, within hours, one of the satellites would disconnect and bring the system down.
With default settings? Reboot and hang.
With Daisy Chain switched off? Reboot and hang.
With a new wifi ID and password and only a single laptop connected via ethernet with default factory reset settings? Reboot and hang.
With a new wifi ID and password and a single android phone with up to date OS connected and Orbi again with default factory reset settings? Reboot and hang.
Was in Costco again this past weekend and been looking at other options, but the Orbi was on sale again so I bought another set on a lark. Could return if it's a just a defective line of products/
Hooked it up, flashed to the 3/23 firmware and factory reset all satellites ... and it's solid so far. Could go bad today again, but I've noticed a massive difference in how fast the system picks up the two satellites. What had been minutes of waiting and flashing and waiting, is now under a minute. Menus in the web interface come up faster. Results are pinged back faster using the Orbi app.
Thankfully due to Costco's return policy, I'll be returning the old defective set. But it really made me wonder if there was just a bad batch of units that went out last year. No amount of flashing and resets could fix it.