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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
FURRYe38 wrote:Did you factory reset the router and satellite(s) after the FW update? If not, try this.
tizmagikwrote:
I’ve tried this firmware for a few days now and while the dropped internet connections have seemed to stop happening I am now noticing intermittent bandwidth issues. I notice it mostly when watching YouTube TV via my Apple TV 4th Gen. It will go from crystal clear 1080 HD to a really abysmal pixelated picture for a few seconds then jump back to clear HD. It happens about once every 5-10 minutes.
Here’s hoping the next version addresses this issue. Happy to also help by providing any logs or anything if that would be useful.
I've tried a factory reset of both the Router and Satellite and am still having periodic streaming issues for YouTube TV. It's happening for both my Apple TV (4th Gen) and my Xbox One, so it's not specific to one device.
So I actually worked with L2 support and I set up my system and got it up and working properly which took 3 factory resets. But I thought all was going good. System seemed to not be giving me any issues and had been up for a day.
Thats when the kids started complaining. Seems the wireless started going out. Then the xbox decided to start frezzing up in games.
I noticed my macbook would wake up and not get a wifi connection right away. It would after 10 min or so. Or maybe after a reboot.
I think I have had it with this system. I have a velop here i have been swapping back and forth to test the orbi. Swithing to the velop is easy about 10 min and it is swaped. However changing over top the orbi is a pain.
I have sent all the logs off to netgear after failures over the weekend. After the 2nd time switch back to linksys velop and no issues.
To me it seems like those of us who first bought this system and worked great for about 10 months. Then Netgear decided to add features. It has never worked right since then.
I think they also mage internal hardware changes from the beginning. maybe this is why some people are working properly.
I am pretty sure i am about done with orbi. I still have about a month left i can return the linksys but not sure Netgear is capable of fixing iot by then.
What FW version are you using on the router?
What is the Mfr and model# of the ISP modem your using?
How is the xbox connected? Wired is preferred.
What channels are you using?
Any wireless neighbors near by? if so, how many?
Have you tested MIMO, Daisy Chain, Fast Roaming and IPv6 disbled?
mpf541 wrote:So I actually worked with L2 support and I set up my system and got it up and working properly which took 3 factory resets. But I thought all was going good. System seemed to not be giving me any issues and had been up for a day.
Thats when the kids started complaining. Seems the wireless started going out. Then the xbox decided to start frezzing up in games.
I noticed my macbook would wake up and not get a wifi connection right away. It would after 10 min or so. Or maybe after a reboot.
I think I have had it with this system. I have a velop here i have been swapping back and forth to test the orbi. Swithing to the velop is easy about 10 min and it is swaped. However changing over top the orbi is a pain.
I have sent all the logs off to netgear after failures over the weekend. After the 2nd time switch back to linksys velop and no issues.
To me it seems like those of us who first bought this system and worked great for about 10 months. Then Netgear decided to add features. It has never worked right since then.
I think they also mage internal hardware changes from the beginning. maybe this is why some people are working properly.
I am pretty sure i am about done with orbi. I still have about a month left i can return the linksys but not sure Netgear is capable of fixing iot by then.
