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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
I have a problem in RBS50 about connection when i using this update as beta or stable firmware: 2.1.3.4 or 2.0.1.4
I upgrade and downgrade many time even make factory reset but still have disconnection problem ..
Sometime RBS50 make reconnection with router and Notice that from color being solid blue and sometime there is wifi network but wifi disappear for few second, especially this problem happen to me when i using ps4 or apple product like iphone or ipad ..
Also in windows laptop sometime 5Ghz wifi network lost because i'm using my laptop far away but i do manual setting to connect with network as 2.4Ghz ..
Also, i saw some people talk about 2.1.3.6
Can i know from where they get it ? Because in download link there is 2.1.3.4 only! Can any one upload it for us, may be it will fix my problem !
I have this product from amazon and i wish i can return it because its not stable at all, even sometime using speedtest! I saw the speed is very bad as 10MB or 20MB as download!
I upgrade and downgrade many time even make factory reset but still have disconnection problem ..
Sometime RBS50 make reconnection with router and Notice that from color being solid blue and sometime there is wifi network but wifi disappear for few second, especially this problem happen to me when i using ps4 or apple product like iphone or ipad ..
Also in windows laptop sometime 5Ghz wifi network lost because i'm using my laptop far away but i do manual setting to connect with network as 2.4Ghz ..
Also, i saw some people talk about 2.1.3.6
Can i know from where they get it ? Because in download link there is 2.1.3.4 only! Can any one upload it for us, may be it will fix my problem !
I have this product from amazon and i wish i can return it because its not stable at all, even sometime using speedtest! I saw the speed is very bad as 10MB or 20MB as download!
v2.1.3.6 is for a different model than yours.
What is the Mfr and model # of the ISP modem your Orbi is connected too?
What is the ISP speed UP and Down you pay for?
What is the distance between the router and satellite? Ft?
What is the size of your home? SqFt?
What wireless channels are you using? Try manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5ghz.
Set 20/40Mhz coexistence to 40Mhz only.
Disable MIMO, BeamForming, Daisy Chain, Fast Roaming and IPv6.
L0n3ly wrote:
I have a problem in RBS50 about connection when i using this update as beta or stable firmware: 2.1.3.4 or 2.0.1.4
I upgrade and downgrade many time even make factory reset but still have disconnection problem ..
Sometime RBS50 make reconnection with router and Notice that from color being solid blue and sometime there is wifi network but wifi disappear for few second, especially this problem happen to me when i using ps4 or apple product like iphone or ipad ..
Also in windows laptop sometime 5Ghz wifi network lost because i'm using my laptop far away but i do manual setting to connect with network as 2.4Ghz ..
Also, i saw some people talk about 2.1.3.6
Can i know from where they get it ? Because in download link there is 2.1.3.4 only! Can any one upload it for us, may be it will fix my problem !
I have this product from amazon and i wish i can return it because its not stable at all, even sometime using speedtest! I saw the speed is very bad as 10MB or 20MB as download!
oh i see, i thought its for RBR50
my ISP modem is Huawei HG8245Q and i don't know what do you mean by Mfr ?
i pay for 50Mb package and by the way when i disconnect orbi system and using Huawei HG8245Q as modem and router, speed is so perfect but wifi cannot cover whole house as you know, also when i being near from RBR50 my speed is so perfect i get it full even ping being 5 !
but when i being in another floor to connnect with RBS50 i hate my life :(
i installed RBR50 beside modem and connected with it by LAN as AP mode in 2nd floor and RBS50 installed in 3rd floor, there is no horizintal distance but i installed like vertically beside stairs and height is not that much may be 4 meters or 5 also there is 2 doors made it by wood and always keep it open, sometime i move RBS50 more closely but vertically not horizntally and check blackhoule status in attached device as Good !
i don't know how much size of my house and i'm not expert about measruing but try my best when i comment about distance between RBR50 and RBS50
i live in neighbrhood have alot of wifi network, so its impossible everyday check what best channel number because they restart their routers and see everytime they change wifi channel and i know not them but router change it when they put it as Auto mode and restart it from time to time ..
so my wifi channel put as Auto but sometime i check wifi channel scan and see no problem with that !
About 20/40Mhz coexistence : when i enable it, i notice there is more disconnect but when i disable it wifi improving but the problem didn't solved !
About Disable MIMO, BeamForming, Daisy Chain, Fast Roaming and IPv6 , i disable everything and i didn't use them at all except Daisy Chain ! i thought its better to keep enable it !
i don't know, you are the expert whats your suggestion ?
Your ISP modem is a Gateway modem/router. This maybe presenting a problem.
Couple of options for this:
1. Have the ISP bridge this modem/router so it just a modem and use the Orbi system as your main host router.
2. If the modem, can't be bridge, use it's DMZ for the IP address the modem gives to the Orbi router. Then use the Orbi router in router mode. Disabling ALL wireless radios on the modem/router.
3. Use the modem/router as your main host router and connect the Orbi router LAN to LAN and configure the Orbi router in AP mode. Disabling ALL wireless radios on the modem/router.
L0n3ly wrote:oh i see, i thought its for RBR50
my ISP modem is Huawei HG8245Q and i don't know what do you mean by Mfr ?
i pay for 50Mb package and by the way when i disconnect orbi system and using Huawei HG8245Q as modem and router, speed is so perfect but wifi cannot cover whole house as you know, also when i being near from RBR50 my speed is so perfect i get it full even ping being 5 !
but when i being in another floor to connnect with RBS50 i hate my life :(
i installed RBR50 beside modem and connected with it by LAN as AP mode in 2nd floor and RBS50 installed in 3rd floor, there is no horizintal distance but i installed like vertically beside stairs and height is not that much may be 4 meters or 5 also there is 2 doors made it by wood and always keep it open, sometime i move RBS50 more closely but vertically not horizntally and check blackhoule status in attached device as Good !
i don't know how much size of my house and i'm not expert about measruing but try my best when i comment about distance between RBR50 and RBS50
i live in neighbrhood have alot of wifi network, so its impossible everyday check what best channel number because they restart their routers and see everytime they change wifi channel and i know not them but router change it when they put it as Auto mode and restart it from time to time ..
so my wifi channel put as Auto but sometime i check wifi channel scan and see no problem with that !
About 20/40Mhz coexistence : when i enable it, i notice there is more disconnect but when i disable it wifi improving but the problem didn't solved !
About Disable MIMO, BeamForming, Daisy Chain, Fast Roaming and IPv6 , i disable everything and i didn't use them at all except Daisy Chain ! i thought its better to keep enable it !
i don't know, you are the expert whats your suggestion ?