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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
I was running 2.1.2.18 (after several fw updates) on my Orbi system purchased on 18/Nov/2016.
After trying 2.1.3.4, my Samsung Galaxy S6 would connect for a while then disconnect without notice. Attempts to reconnect failed with Authentication errors
I could turn off WiFi on the phone and it would reconnect for a while, till something would cause it to disconnect again.
The phone is running Android 7.0.
I also have a tablet running Win10 that seemed to connect fine. There wasn't any problem after a sleep and wakeup cycle.
Has a factory reset been performed then set up from scratch?
Try using manual channel 1, 6 or 11 and any used channel on 5ghz.
Disable beamforming, mimo, daisy chain and fast roaming.
Try setting 40Mhz coexistence only...
--Chuck wrote:I was running 2.1.2.18 (after several fw updates) on my Orbi system purchased on 18/Nov/2016.
After trying 2.1.3.4, my Samsung Galaxy S6 would connect for a while then disconnect without notice. Attempts to reconnect failed with Authentication errors
I could turn off WiFi on the phone and it would reconnect for a while, till something would cause it to disconnect again.
The phone is running Android 7.0.
I also have a tablet running Win10 that seemed to connect fine. There wasn't any problem after a sleep and wakeup cycle.
- Thanks for the reply. Since it was only my smart phones that had a problem, I didn't think it was necessary to reset.
In addition, I did not disable beamforming, mimo, daisy chain or fast roaming.
I'll try your suggestions later this week.Ok, yes a reset should be done.
Let us know how it goes.
--Chuck wrote:
Thanks for the reply. Since it was only my smart phones that had a problem, I didn't think it was necessary to reset.
In addition, I did not disable beamforming, mimo, daisy chain or fast roaming.
I'll try your suggestions later this week.