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Forum Discussion

AmitR's avatar
AmitR
NETGEAR Employee Retired
Mar 23, 2018

Orbi MR 2.1 Update 3/23/18

Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1.  We usually wait to release our software until it's available across all Orbi product lines, but ...
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Troubleshooting
andreajr's avatar
andreajr
Aspirant
May 09, 2018

The latest update is deplorable, several times a day I have NO INTERNET on orbi, yet, if I hop onto SKY everything works. I have the main RBR50 & 2 satellites, which worked MOST of the time until a few weeks ago. All on firmware v.2.1.4.10.
Losing faith in Netgear, by the second !!!!!!!!

  • steve8411's avatar
    steve8411
    Apprentice
    May 09, 2018

    Yep ... the "engineers" need to be reassigned to a proper position.  Maybe janitorial staff.

    • mpf541's avatar
      mpf541
      Apprentice
      May 09, 2018

       

      steve8411 wrote:

      Yep ... the "engineers" need to be reassigned to a proper position.  Maybe janitorial staff. 

       

      pretty sure the toilets would back up then.

  • globespy's avatar
    globespy
    Apprentice
    May 09, 2018

    I'm just noticing that the beta FW that worked so great was automatically updated to this new version that some seem to be having trouble with.
    I think I can recall when all this happened as it was an evening and my connection went down and the satellites were purple/red color indicating a problem. I powered down everything, unplugged the ethernet backhaul from the satellites, then powered up only the router and allowed it to come online (checked the webpage login) and then one by one turned on the satellites, waiting for them to be connected before moving to the next. After that I plugged back in my ethernet.

    Online for 10 days 9 hours and counting with great WiFi and ethernet speeds.

    Perhaps it's device specific?
    My RKKB53 (Costco) which is the RBR50 and 2x RBS50 devices have been working without a single problem.

    • wegunterjr's avatar
      wegunterjr
      Guide
      May 10, 2018
      I saw that I had tmr update after having some issues with connections and then noticing I couldn't connect to anything that was connected with an ethernet cable to the satellite. I did what the previous post suggested, powered everything off, then just turned on the router. Then connected one satellite at a time... wifi seems okay, but still nothing can connect to the ethernet ports of my satellites.... my router is connected to a modem and my satellites are wireless... but connect devices to the satellites with what a cable. Any help is appreciated
      • Kai12's avatar
        Kai12
        Initiate
        May 10, 2018

        Newbie here.  My firmware is 2.1.4.10 and I installed the Orbi today and it's working fine.  Someone please lay out the procedure for connecting and activating ethernet backhaul between the router and the satellite.  Thank you.