NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Nicarus's avatar
Nicarus
Tutor
Oct 30, 2018

Orbi NETGEAR-Guest wont turn off

EI just set up an Orbi 50 network using the Orbi as modem and router with 3 satellites. All good. 

 Somehow I have a guest network called NETGEAR-Guest,  that I just cannot get rid of. I have used the Orbi app and the browser interface and have tried switching the network on, switching its name and security settings and obviously turning it off numerous times. Each time I wait for a reset and each time the network persists. Even with the web interface and the app or showing it is switched off with no settings activated you can still see it and log straight on.

 

Anyone got any ideas how I can deactivate this most resilient Wi-Fi network have ever encountered.?

 

Thanks

2 Replies

  • Confirm the model # of the Orbi you you have? CBK40 or RBK50?

    You need to post here if you have the RBK50:

    https://community.netgear.com/t5/Orbi/bd-p/Orbi


    Nicarus wrote:

    EI just set up an Orbi 50 network using the Orbi as modem and router with 3 satellites. All good. 

     Somehow I have a guest network called NETGEAR-Guest,  that I just cannot get rid of. I have used the Orbi app and the browser interface and have tried switching the network on, switching its name and security settings and obviously turning it off numerous times. Each time I wait for a reset and each time the network persists. Even with the web interface and the app or showing it is switched off with no settings activated you can still see it and log straight on.

     

    Anyone got any ideas how I can deactivate this most resilient Wi-Fi network have ever encountered.?

     

    Thanks