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Phis213's avatar
Phis213
Initiate
Apr 25, 2017

Orbi new system gets random disconnections and random decrease

I just bought the Orbi WiFi home system, I am upgrading from a Netgear R6300. I have four days with my Orbi and I am having issues with random disconnection and random speed decrease. I followed videos from Netgear on how to set it up and the guide that came with it. I even updated the firmware as soon as I was setting it up. I love the Orbi when it properly works,  the speed amazing  and the coverage it gives is really good. However, as I mentioned before, I am experiencing disconnection from the internet and the speed decreases here and there.  Is anyone experiencing any random disconnections or random decrease? I live in a 1414 SQFT house.

Troubleshooting

6 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 27, 2017

    Hello Phis213

     

    Have you disabled MUMIMO and beamforming?

     

    DarrenM

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Apr 28, 2017

      Hello SSuffolk

       

      If they are both disabled you can also try another fix by going to Advanced-Advanced setup- wireless settings and turn down the power level of the 2.4ghz network this has worked for some people. We are working on a fix for these issues in a future firmware.

       

      DarrenM

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    May 02, 2017

    Log into your orbi at orbilogin.com then go to Advanced-Advanced Setup-Wireless settings and you will see a drop down that says 100% lower that setting.

     

    DarrenM