Orbi not connecting devices to 5 gh

Question

On my computer I have 5 Gh able network adapter. But while connecting to the Orbi i can not chose what band i connect to. This is very irritating. Im getting ready to retun the Orbi and buy a 150 ft ethernet cable.&nbsp;

martyfp · Answer

I did the following:&nbsp;- on the PC open the "device manager"&nbsp;- In the device manager, open the list of "Network Adapters"&nbsp;- One item in your list will be your WIFI adapter- Right click on the adapter, and select "properties"- Select the "advanced" tab and you will have a list of the properties that you can change.- The exact list will depend on the wifi adapter that you have in your PC,&nbsp;My laptop&nbsp;has a selection for "preferred band" which I set to 5GHz.My desktop has something called "wireless mode" that I set to 802.11acYour setup will likely have something different, &nbsp;but browsing through the options should reveal one which forces it to 5GHzI hope that helps. &nbsp;For me, both machines are working just great on 5GHz where they appeared to randomly switch between 2.4 and 5 previously.&nbsp;

peteytesting · Answer

hi
&nbsp;
if your wireless adapter is dual band and it is within good range from the orbi router or sat it should automatically connect to the 5 gig
&nbsp;
to check what its connected to open network and sharing center and click on the adapter status and see what speed it is connected at 
&nbsp;
if you are 150 feet from the orbi sat or router and there are a few walls in the way your never going to connect to any 5 gig
&nbsp;
plz explain your setup and&nbsp;environment a bit better

Gooobey · Answer

The Sat is one wall over from my room. I have a 5 gh capable device. I have connected to the 5 Gh channel before. When i unplug the wireless adapter it connects to the 2.4 channel and i can not force it to the 5 gh channel.&nbsp;

peteytesting · Answer

Gooobey wrote:
The Sat is one wall over from my room. I have a 5 gh capable device. I have connected to the 5 Gh channel before. When i unplug the wireless adapter it connects to the 2.4 channel and i can not force it to the 5 gh channel.&nbsp;

i dont understand the second part of that sentance , when you unplug the wireless adapter how does it work at all ?
&nbsp;
&nbsp;

martyfp · Answer

I have a similar issue with a PC which has a 2.4/5GHz wifi adapter. &nbsp; &nbsp;It keeps connecting to 2.4 GHz bacuase the signal strength is slightly better than 5GHz&nbsp;What I ended up doing was to go into the driver settings for the wifi adapter on the PC and force it to only work on 5GHz. &nbsp;I then get a solid 5GHz connection.&nbsp;It's a shame that you can't do this in the Orbi setup. &nbsp;It would save a lot of pain.

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Orbi not connecting devices to 5 gh

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