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mrjordan's avatar
mrjordan
Tutor
Sep 19, 2020

"Orbi Not Found" Orbi RBK30-100NAS

My Orbi app says "Orbi Not Found" and won't complete the app setup process....but the network itself is functioning correctly. Full speed. Default firmware as of an hour ago. I don't have access to that info right now because the app won't finish setting up.

6 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Sep 19, 2020

    Try a setup with a ethernet connected PC or laptop and a web browser pointed at 192.168.1.1 or orbilogin.net. 

    • mrjordan's avatar
      mrjordan
      Tutor
      Sep 19, 2020

      Ah there we go, router firmware is V1.8.0.4.

       

      App running on iOS 14, getting 160Mbps down on my PC connected to the Orbi network, which is the expected (improved) speed. The app just isn't recognizing the Orbi router for some reason. I haven't changed the SSID. One sattellite unit.

      • Mstrbig's avatar
        Mstrbig
        Master
        Sep 20, 2020
        mrjordan wrote:

        Ah there we go, router firmware is V1.8.0.4.

         

        App running on iOS 14, getting 160Mbps down on my PC connected to the Orbi network, which is the expected (improved) speed. The app just isn't recognizing the Orbi router for some reason. I haven't changed the SSID. One sattellite unit.

        Go to:

        https://www.netgear.com/support/download/

        and download the firmware starting with the oldes one. I'm not sure what order you need to update, but it is probably firmware related, as your firmware is old. Latest is 2.5.1.16