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Forum Discussion
Orbi Not Giving Half the Speeds Even
Our Orbi has not been giving even half the speeds we pay for for months now. I had multiple calls with tech support and they have not been able to fix it either. It worked once at full speed for abou...
So I have an RBR40 btw and the satellites are RBS20. It doesnt allow me to select the RBR40 model though in the posting. Also the satellites are not hardwired into the router or modem. I just have hardwired connections from my devices into the satellites is what I meant.
Also, when I was on the phone with tech support they had me pull them out further originally and it actually got worse on my wired PC connection to the satellite so he had me move it back to the original position. The only time you can get full speed is standing directly next to the Orbi router using my phone after turning the wifi on and off on my phone then proceeding to speedtest. Also when speed testing the Orbi through the app I am getting 460 down so the speed to the Orbi is fine its just a connection and output issue I believe.
I just did the reboot with all of those settings changes you just recommended. Still after speedtesting only getting 220 down and 20 up.
Im also seeing now that there is a new firmware update. Going to try updating that as well to 2.5.1.22