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Orbi Not Giving Half the Speeds Even
Our Orbi has not been giving even half the speeds we pay for for months now. I had multiple calls with tech support and they have not been able to fix it either. It worked once at full speed for abou...
So I have an RBR40 btw and the satellites are RBS20. It doesnt allow me to select the RBR40 model though in the posting. Also the satellites are not hardwired into the router or modem. I just have hardwired connections from my devices into the satellites is what I meant.
Also, when I was on the phone with tech support they had me pull them out further originally and it actually got worse on my wired PC connection to the satellite so he had me move it back to the original position. The only time you can get full speed is standing directly next to the Orbi router using my phone after turning the wifi on and off on my phone then proceeding to speedtest. Also when speed testing the Orbi through the app I am getting 460 down so the speed to the Orbi is fine its just a connection and output issue I believe.
I just did the reboot with all of those settings changes you just recommended. Still after speedtesting only getting 220 down and 20 up.
What wireless devices are you using to speed test wirelessly?
Some wifi devices, depending upon design and support Max out at around 400-500Mbps, depending upon connection rate and configuration and envrionment.
Load up wifisweetspots app on your mobile devices and check the connection rate between them and the RBR.
Does a wired PC connected at the modem then connected at the RBR result in same speed results or different?
jesseb14 wrote:So I have an RBR40 btw and the satellites are RBS20. It doesnt allow me to select the RBR40 model though in the posting. Also the satellites are not hardwired into the router or modem. I just have hardwired connections from my devices into the satellites is what I meant.
Also, when I was on the phone with tech support they had me pull them out further originally and it actually got worse on my wired PC connection to the satellite so he had me move it back to the original position. The only time you can get full speed is standing directly next to the Orbi router using my phone after turning the wifi on and off on my phone then proceeding to speedtest. Also when speed testing the Orbi through the app I am getting 460 down so the speed to the Orbi is fine its just a connection and output issue I believe.
I just did the reboot with all of those settings changes you just recommended. Still after speedtesting only getting 220 down and 20 up.
I was using the speed test app on my iPhone to test wireless. But Ive been doing all my main tests with my PC that is wired into an Orbi satellite.
When I hardwired into the modem I get 400+ down. When I hardwire into the Orbi RBR40 router I get around 400+ down. When I hardwire into my satellite I get around140. And when Im on wifi I get 140-ish as well.