NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
KyroElite
Dec 23, 2018Aspirant
ORbi Not lettign me go to certain sites
Hello, my family recently purchased an orbi and although we get better speeds it blocks us from some sites, asking for a username and password. I have tried entering "admin" and "password" which does...
- Dec 24, 2018
You can probably start by setting Orbi in AP mode. If that solves the problem then you know that the issue is in the IP network.
Please login to orbilogin.com and do the following setting:
ekhalil
Dec 23, 2018Master
This can be Ip network issue -probably- caused by having two routers in your network,
- If Orbi is operating in Router Mode, then please make sure that your ISP modem/router is bridged. If that is not possible then please set Orbi in AP mode instead.
KyroElite
Dec 24, 2018Aspirant
How would I go about doing that?
- ekhalilDec 24, 2018Master
You can probably start by setting Orbi in AP mode. If that solves the problem then you know that the issue is in the IP network.
Please login to orbilogin.com and do the following setting:
- KyroEliteDec 24, 2018Aspirant
That's part of the issue, I get the same login error when trying to connect to orbilogin.com. I also tried entering the ip, to no avail
- ekhalilDec 24, 2018Master
Please connect a PC by LAN cable to the router and login.
If that doesn’t work with the ISP router connected then please try with ISP router disconnected.
Which IP addresses are your devices getting? This will tell us if they are coming from Orbi or ISP router.
- michaelkenwardDec 24, 2018Guru - Experienced User
KyroElite wrote:
How would I go about doing that?
Before getting too involved in tweaking your system, it might help of you told people what the modem is in front of your Orbi. The model number.
- KyroEliteDec 24, 2018Aspirant
My model wasn't on that list which is why I didn't include it, but the box says AC2200 RBK23 Tri-Band Wifi.
- ekhalilDec 24, 2018Master
KyroElite wrote:
My model wasn't on that list which is why I didn't include it, but the box says AC2200 RBK23 Tri-Band Wifi.
The question was what is the model of the ISP router to which the Orbi Router is connected to? The box which is directly connected to your internet source.