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Forum Discussion
penseroso
Jun 12, 2019Aspirant
Orbi not loading some sites or downloading Apple updates (404 message) Mac OS and iOS
Orbi RBR53, used with a Orange LiveBox 4 DSL in France. When I load some occasional pages (such as Neatgear) to ‘open’ sites (such as the local cinema) I am directed to a login. In other words, I c...
- Jun 19, 2019
Very many thanks for your help, Furrye38 and richin-rich. Problem resolved - although in fact it was an IP conflict sorted out on the telephone with Netgear technical support. Very grateful for your support.
riffin-rich
Jun 15, 2019Aspirant
The solution is this simple. Watch the youtube video. https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Turn-off Wifi on your original cable modem/router combo -- in my case, Verizon FiOS. This allows your original cable modem/router to continue acting as the router and provide your network but not transmit a wifi signal.
Then on your Orbi, simply watch the video to enable Access Point mode on the Orbi (rather than it serving as a router behind your other router). Now you'll only have one wireless network (your Orbi's wifi network).
Good luck!
- FURRYe38Jun 15, 2019Guru - Experienced User
I believe the user already mentioned they have set AP mode.
riffin-rich wrote:The solution is this simple. Watch the youtube video. https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Turn-off Wifi on your original cable modem/router combo -- in my case, Verizon FiOS. This allows your original cable modem/router to continue acting as the router and provide your network but not transmit a wifi signal.
Then on your Orbi, simply watch the video to enable Access Point mode on the Orbi (rather than it serving as a router behind your other router). Now you'll only have one wireless network (your Orbi's wifi network).
Good luck!
- penserosoJun 15, 2019Aspirant
Thank you both for your advice and suggestions. The problem is that I cannot login to orbilogin.com – it won’t accept the admin/password. After a couple of tries it defaults to asking for the serial number. This doesn’t work either. The result is that I am unable to make the change-over from Router to AP. Is the problem perhaps to do with my internet modem (Orange Livebox in France) even though I have turned off WiFi. Any thoughts would be greatly appreciated.
- FURRYe38Jun 16, 2019Guru - Experienced User
Try a factory reset on the RBR with wired PC connected to the RBR and walk thru the setup wizard. Setup a new password and write all important information down. Once the setup wizard is complete, you should be able to access the advanced tab/advanced settings/router and AP mode menu. Set up AP mode there.
Review the 3 suggestions about your ISP modem.
What is the model # of the ISP modem?