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Forum Discussion
Orbi not recognizing Satellite Router
Why does my Orbi app say it does not recognize the Orbi satellite but the devices plugged into the satellite router are showing online and active?
as in its not showing in the attached device list ?
Also, I'm noticing that the light on the Orbi Satellite just pulses White and then after awhile turns off. It never goes to a different color. I've tried connecting it right next to the router, 20 feet away with no obstruction and 34 feet away in another room with a wall an dcloset door obstruction.
Hello Jtramm
If you haven't already try to factory reset the satellite and then re sync it in the same room as the router.
DarrenM
I have the firmware V2.0.0.74 and the satellite is placed only 6 feet in sight. It does not show in the app and also does not connect. It worked befor the firmware upgrade RBR 50
Are both units on the same firmware version?
DarrenM
