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Forum Discussion

biocoder's avatar
biocoder
Aspirant
Apr 02, 2020

Orbi not showing devices in AP mode

Orbi RBR50 firmware V2.5.1.8 not showing any devices in AP mode.   I can see all the devices on the internet provider's router. It should have 2 satellites, many WiFI devices and network/ethernet c...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 02, 2020

Please try a factory reset and setup from scratch with the RBR and RBS.

How is the RBR and RBS connected? 

Are the RBS ethernet connected or wireless? 

 

biocoder wrote:

Orbi RBR50 firmware V2.5.1.8 not showing any devices in AP mode.

 

I can see all the devices on the internet provider's router. It should have 2 satellites, many WiFI devices and network/ethernet connected devices. I've logged into the Orbi local web app admin and it shows 0 satellites and 0 devices. The mobile app shows only 2 satellites but 0 attached devices. Yes, i've rebooted the Orbi after setting up in AP mode.

 

Thanks.

 

 

 

 

biocoder's avatar
biocoder
Aspirant
Apr 02, 2020
I forgot to mention that I did perform a factory reset because of this issue in an attempt to resolve it.
    • Retired_Member's avatar
      Retired_Member
      Apr 02, 2020
      FURRYe38 wrote:

       

      You can try downgrading FW to v30 or give Voxels FW a try:

       

       

       

      which do you think will be most effective?

       

      • biocoder's avatar
        biocoder
        Aspirant
        Apr 02, 2020

        I really don't know what action to take regarding firmware.

         

        I did disable daisy chain. That allowed me to see devices connected to the router, RBR50, both hard wired and wifi. The mobile app shows all the devices too, but only specifically shows me that hardwired devices are connected to router. As for satellites, the web admin shows them as disconnected, but connected in the mobile app. Neither web nor mobile app shows the satellites have any devices connected to them even though I know they do based on the total number of devices actively connected on the network.

         

        So disabling daisy chain got me closer to seeing activity, but there is still something definitely wrong. 

         

        What specific FW version is v30, 2.3.5.30? What is the reason for considering moving to that version versus any other version?

         

        Thanks.