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Orbi only goes up to 300mbps hardwired
Had Orbi Rbk53 , V2.5.1.16 almost a year, no issues at all Recently ugraded my broadband profile from 300/50 to 1000/100 and for some reason i only could reach 290 mbps download ( same as befor...
what does it show when you use the app or orbilogin.com speed test, as it is going to give you the connection speed to the internet from the Orbi router?
Do you have a switch or anything in between the Orbi router and ISP modem?
Have you recently updated the firmware, as there have been repeated reports of slower speeds.
I'd factory reset it and reinstall it.
make sure duing the install to leave access control, qos, parental controls, and traffic monitoring all disabled. You can try disabling them first and then the reinstall if they dont' fix it.