NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ORBI OpenVPN not working with Windows 10 client
I have setup my Orbi for OpenVPN and followed the instructions closely on both the Orbi router side and client side. For Android and iOS devices, Orbi's OpenVPN is working such that a VPN session is...
- I worked with Netgear tech support a few weeks ago on this. The problem is solved. Apparently, the configuration file was bad on the particular revision of Orbi firmware I was using. I had updated the firmware but not the configuration file. Tech support suggested replacing the Open VPN configuration file. When I did that it started working.
I have Orbi OpenVPN configured on two Orbi's, and can access both from Windows 10. Are you able to observe the Orbi "Attached Devices" web page while performing a test of OpenVPN? If so, how does the Attached Devices describe the VPN client device? On my Orbi's, the default subnet is 192.168.1.1 (the most common), and VPN devices show up with (a) an IP address in 192.168.2.x and a connection type of "vpn".
My test methodology is somewhat tedious. I disconnect my smartphone from WiFi to use the LTE connection, and create a WiFi Hot Spot. Then, I disconnect my Windows 10 machine from Orbi WiFi and connect it to the Hot Spot. Then, open the VPN client. That way, I can get to the Orbi using a wired PC while testing OpenVPN on the laptop.
Hi CrimpOn,
Thanks for you reply. When using an Android/iOS device connect to Orbi OpenVPN via LTE network, I am able to see the connected device listed as "OPENVPN-TUN" (in "Attached Device" web page) and see Orbi assigns an IP address of 192.168.2.2 to device (note: the internal LAN subnet is 192.168.1.X). It works as expected and as you described.
However, with a Windows 10 client, Orbi assigns an IP address of 192.168.1.100 as seen in "Attached Device" web page and I can also see in "Logs" web page under "Administration" a line entry of DHCP IP address 192.168.1.100 assigned to the Windows 10 client . To be clear, the Windows 10 client is connected to LTE network. Made double sure the Windows 10 client is not connected to Orbi's LAN. It's a very basic test. No other OpenVPN client is connected.
As a test, on Windows 10 client I open a command shell to ping Orbi's IP (on LAN side, which is 192.168.1.1), the ping fails (because Orbi OpenVPN assigned the wrong IP address. It should be 192.168.2.2... just like the Android device).
(Note: In my LAN network, I configured Orbi's DHCP Server to have a start IP address of 192.168.1.100 and end IP address of 192.168.1.254. IP address range from 192.168.1.2 to 192.168.1.99 are IP address statically assigned (using the Address Reservation UI).
This issue appears on both Firmware Version 2.5.1.8 and Version 2.3.5.30. I believe this is a firmware bug in Orbi.
To Netgear Orbi team, please advise.