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Forum Discussion
SleeplessInPDX
Feb 03, 2020Aspirant
ORBI OpenVPN not working with Windows 10 client
I have setup my Orbi for OpenVPN and followed the instructions closely on both the Orbi router side and client side. For Android and iOS devices, Orbi's OpenVPN is working such that a VPN session is...
- May 22, 2020I worked with Netgear tech support a few weeks ago on this. The problem is solved. Apparently, the configuration file was bad on the particular revision of Orbi firmware I was using. I had updated the firmware but not the configuration file. Tech support suggested replacing the Open VPN configuration file. When I did that it started working.
CrimpOn
May 22, 2020Guru - Experienced User
I would love to see a log file from the OpenVPN that fails.
EricClarke
May 22, 2020Guide
I worked with Netgear tech support a few weeks ago on this. The problem is solved. Apparently, the configuration file was bad on the particular revision of Orbi firmware I was using. I had updated the firmware but not the configuration file. Tech support suggested replacing the Open VPN configuration file. When I did that it started working.
- nathjeanJun 17, 2020AspirantI have encountered the same issue.
Orbi firmware is V2.5.1.16, but still experiencing the same issue on Windows 10.
I have downloaded a new configuration zip folder for Windows under “OpenVPN configuration package download”, but still not working.
Anyone know what to do please?- EricClarkeJun 17, 2020GuideMy firmware is 2.5.1.8. They may have broken the configuration file again. Did you have the issue and then upgraded to the firmware version you are currently on? If so, try getting a new copy of the OpenVPN configuration file.
- nathjeanJun 17, 2020AspirantThank you so much for your reply.
I have only just stated using VPN after the firmware upgrade. So won’t be able to tell if it will work ok the 2.5.1.8 version.
Is there a way I can alert Netgear so they look at it again?
Thank you again.
- CrimpOnJun 17, 2020Guru - Experienced User
EricClarke wrote:
I worked with Netgear tech support a few weeks ago on this. The problem is solved. Apparently, the configuration file was bad on the particular revision of Orbi firmware I was using. I had updated the firmware but not the configuration file. Tech support suggested replacing the Open VPN configuration file. When I did that it started working.Tech Support's advice to download a new configuration file sounds reasonable. I have been using OpenVPN on two Orbi's since last August. My configuration files survived the firmware update to 2.5.1.8 and the firmware update to 2.5.1.16. My Android, Linux, and Windows 10 OpenVPN clients continue to connect to my "remote" Orbi that remains on 2.3.5.30 and my "local" Orbi that is now on 2.5.1.6.
If OpenVPN is not working Windows 10, recreating the configuration file is a good place to start. My first attempt (last August) failed because I did not follow the instructions exactly as written.