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Forum Discussion
Orbi outdoor RBS50Y leaks..ruined by water
I noticed my backyard devices were not connected any longer to the internet today after our first rain in 9 months yesterday. Immagine my surprise when I took off my Orbi outdoor satellite RBS50Y sp...
The EXACT same situation befell me!
I removed the guts from the plastic box hoping that a ood dry in the sun might restore function, but it was not to be. I also used the opportunity to check for a possible reset button (like a GFI backstop for when the promised IP66 fails) also not to be.
I did find that the pressure required of the housing to press against the delicate gasket surrounding each (illuminated) end piece BECOMES INSUFFICIENT IF THE UNIT IS ALSO EXPOSED TO THE SUN AND THE CASING BEGINS TO BOW OUTWARD ... AS IN MY CASE.
A clear design flaw exacerbated by a design failure (no backup GFI) . Now this $300US piece of NetGear is an oversized paperweight.
So sorry to hear but glad to keep hearing from those who have been let down by Netgear, who refuses to accept that there could be a design flaw.
Please complain to them, even if they claim it is out of warranty. Let us know what results you get.