Forum Discussion

Tutor

Mar 21, 2019

Solved

Orbi Outdoor Satellite Used to Work, Now Does Not

Greetings friends - any helpful ideas would be most welcome. Details below, but in short, I'm trying to get an Outdoor Satellite to reliably work. The setup in the house is cable modem to the ...

Chuck_M
Mar 22, 2019
Ok, the first thing I would do would be to manually update to most current firmware. You have a mish-mash of older versions which have known backhaul issues.

Do the satellites first. RBS50s should be updated to version .32.

Regarding your router... you will have to update that to an intermediate version before going to the final version which is .32. The reason is because the newest firmware image is larger than the RBR50 used to allow. The intermediate version changes that parameter and allows you to load the final (larger version).

Here is the RBR50 Intermediate Firmware link:

https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212

Here is the RBR Objective/final Firmware link (V.32)

http://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.0.32.zip

Your "Y" is at the most current version so leave that alone.

Your RBW30 should be updated to 2.3.0.4. Here is the update link

http://www.downloads.netgear.com/files/GDC/RBW30/RBW30-V2.3.0.4_1.0.5.zip

You can always bookmark the Netgear Download Center: https://www.netgear.com/support/download/ forfirmware versions.

After completing your firmware updates of satellites and then router... I recommend doing a factory reset to clear out any odd settings or whatnot that might have followed you.

Then setup your router and make the SSID and password what it was before so all your devices join without having to reconfigure.

I think at the end of the day some of your stuff was running pretty outdated firmware so this should help at least with stability and backhaul.

I also think that when you reset it rejoins 2.4 and 5g.

You have already configured your IOT devices so they should fall right back in where they belong as long as you use the exact same SSID and password as before.

WIFI analyzer is indeed a phone app. You might want to load one and check out if anyone is stepping on your channels you are using

Message me or post on here if you have any questions.

d4dr0ck

Tutor

Mar 21, 2019

Hi Chuck. Thanks for the reply. Here’s the firmware:

RBR50: 2.2.1.210
RBS50Y: 2.2.1.204
RBW30: 2.2.1.204
RBS50: 2.2.1.210

I haven’t done anything to specify daisy chain vs hub & spoke, but it appears to be hub and spoke. I think as I’ve been playing around with it I may have seen something daisychained, but I don’t recall what that was, and that’s not common.

The only thing that’s hardwired is the router. The satellites are all wireless.

The modem is Comcast’s; DPC3939. [Edit: This is in Bridge mode.]

I wasn’t sure about that with resetting the entire system, so thanks. This also reminds me that I’ve - following instructions I’ve found here - don’t something to the router so that it broadcasts different networks for 5 and 2.4; this was necessary for some of my IoT devices. That’s still in effect. Would you say a full reset of everything is likely to help?

I’m in a suburb immediately adjacent to a Chicago. I’d guess there is plenty of RF around. Not sure about the WiFi analyzer - is that an app for a phone?

Chuck_M

Mentor

Mar 22, 2019

Ok, the first thing I would do would be to manually update to most current firmware. You have a mish-mash of older versions which have known backhaul issues.

Do the satellites first. RBS50s should be updated to version .32.

Regarding your router... you will have to update that to an intermediate version before going to the final version which is .32. The reason is because the newest firmware image is larger than the RBR50 used to allow. The intermediate version changes that parameter and allows you to load the final (larger version).

Here is the RBR50 Intermediate Firmware link:

https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212

Here is the RBR Objective/final Firmware link (V.32)

http://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.0.32.zip

Your "Y" is at the most current version so leave that alone.

Your RBW30 should be updated to 2.3.0.4. Here is the update link

http://www.downloads.netgear.com/files/GDC/RBW30/RBW30-V2.3.0.4_1.0.5.zip

You can always bookmark the Netgear Download Center: https://www.netgear.com/support/download/ forfirmware versions.

After completing your firmware updates of satellites and then router... I recommend doing a factory reset to clear out any odd settings or whatnot that might have followed you.

Then setup your router and make the SSID and password what it was before so all your devices join without having to reconfigure.

I think at the end of the day some of your stuff was running pretty outdated firmware so this should help at least with stability and backhaul.

I also think that when you reset it rejoins 2.4 and 5g.

You have already configured your IOT devices so they should fall right back in where they belong as long as you use the exact same SSID and password as before.

WIFI analyzer is indeed a phone app. You might want to load one and check out if anyone is stepping on your channels you are using

Message me or post on here if you have any questions.