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Forum Discussion
d4dr0ck
Mar 21, 2019Tutor
Orbi Outdoor Satellite Used to Work, Now Does Not
 Greetings friends - any helpful ideas would be most welcome.  Details below, but in short, I'm trying to get an Outdoor Satellite to reliably work. 
   
 The setup in the house is cable modem to the ...
- Mar 22, 2019Ok, the first thing I would do would be to manually update to most current firmware. You have a mish-mash of older versions which have known backhaul issues. 
 Do the satellites first. RBS50s should be updated to version .32.Regarding your router... you will have to update that to an intermediate version before going to the final version which is .32. The reason is because the newest firmware image is larger than the RBR50 used to allow. The intermediate version changes that parameter and allows you to load the final (larger version). Here is the RBR50 Intermediate Firmware link: https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212 Here is the RBR Objective/final Firmware link (V.32) http://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.0.32.zip Your "Y" is at the most current version so leave that alone. Your RBW30 should be updated to 2.3.0.4. Here is the update link http://www.downloads.netgear.com/files/GDC/RBW30/RBW30-V2.3.0.4_1.0.5.zip You can always bookmark the Netgear Download Center: https://www.netgear.com/support/download/ forfirmware versions. After completing your firmware updates of satellites and then router... I recommend doing a factory reset to clear out any odd settings or whatnot that might have followed you. Then setup your router and make the SSID and password what it was before so all your devices join without having to reconfigure. I think at the end of the day some of your stuff was running pretty outdated firmware so this should help at least with stability and backhaul. I also think that when you reset it rejoins 2.4 and 5g. You have already configured your IOT devices so they should fall right back in where they belong as long as you use the exact same SSID and password as before. WIFI analyzer is indeed a phone app. You might want to load one and check out if anyone is stepping on your channels you are using Message me or post on here if you have any questions. 
d4dr0ck
Mar 23, 2019Tutor
FURRYe38 wrote:
FYI, for users who are trying to get some 2.4Ghz supporting only devices setup on there Orbi's you don't have to separate the SSIDs. You can however disable the 5Ghz SSID from being seen temporarily by setup devices. Under Advanced Tab/Advanced Settings/Wireless Settings. Take the check mark out of the Enable SSID (5G) box. This will hide 5Ghz SSID support for any 5Ghz supporting setup devices and force them to connect to the 2.4Ghz SSID frequency. This should allow the 2.4Ghz setup software on the mobile device to fully discover the 2.4ghz device and get it setup correctly on Orbi. Once completed, Check mark the Enable SSID (5G) box to put the Orbi back in normal operation.
Thank you! That's way easier than splitting the SSIDs. Much more elegant.
d4dr0ck
Mar 24, 2019Tutor
With many thanks to Chuck_M, I'm all set, hopefully for good. Despite my post-firmware upgrade questions above, I decided not to bother with half-measures, and I reset everything. I did that with a paperclip on each device, following some instructions I found elsewhere on this board. I powered everything down, then starting with the router, I did a paperclip reset, and waited to get steady blue. Then I reset each satellite in the same way, and when I got blue, I installed it in the desired location and waited until it came up blue again.
All was good until I got to the Outdoor satellite (RBS50Y). That came up blue, and then almost immediately started cycling through the colors. Resisting the urge to dropkick it out to the garage, I moved it into an intermediate location. It came up blue again, and then the light switched off as expected. Finally, I returned it to the original garage location where it is happily hanging now. I can't explain what happened initially to cause it to start rolling through the colors again, but all good now.
With that out of the way, I've re-added the HomeKit stuff, which wasn't too painful. I'm sure that when I initially went through that process, some of the devices would not connect to the unitary Orbi mesh 2.4/5 signal. I don't know if the firmware on the devices has improved the setup process, or something on the Orbi side has changed, but I did not even have to take advantage of the great tip from FURRYe38 about disabling the 5ghz SSID. For anyone's possible future reference, this is true of Leviton Smart Switches, some iHome plugs, and a Hunter ceiling fan/light.
I'm grateful for the help, mates!
- Chuck_MMar 24, 2019MentorThis is superb news -- and we all appreciate the follow up as your experience will probably lead others to also take the leap of faith to get their stuff "right" for the future. I know it felt risky, but I would encourage you to encourage others to do the same. Orbi is a good product and you should be able to enjoy the speed and complete robust nature of your home architecture. And now that you are over the ".32 speed bump", all future upgrades should be transparent to you. Well done!