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Forum Discussion
jzelwell
Jul 21, 2021Follower
orbi passw
How do you change the password or the ORBI app, when i click on forgot my password to the app it takes me to my netgear browser for me to change my net gear password. the App says that my user...
CrimpOn
Jul 22, 2021Guru - Experienced User
jzelwell wrote:How do you change the password or the ORBI app, when i click on forgot my password to the app it takes me to my netgear browser for me to change my net gear password.
the App says that my user is admin but it keeps asking me email so im going in circles. thank you
The Orbi app is (in my biased opinion) a mess. You are correct. When you open the app, it often fills in "admin" for user name when in fact the app requires the Netgear login, which is an email and a password. Why it puts in "admin" in the first place is a mystery to me. It is irritating to have to erase "admin" and put in the correct user ID.
The Orbi web interface has a fixed user name of "admin" (which cannot be changed), plus a password. These credentials have no relationship to the Netgear login.