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Forum Discussion

CMYK's avatar
CMYK
Tutor
Apr 21, 2018

Orbi Periodic Slow Wired Connection to Satellite

I have a PC (1 GB ethernet) connected by Cat5 cable to a RBS50 satellite. Periodically (every couple weeks), the download speeds drop from 70 Mbps (this is max - it's what we pay Comcast for) to 3 Mb...
Troubleshooting
CMYK's avatar
CMYK
Tutor
Apr 21, 2018

Firmware is 2.1.3.4 for both router and satellite.

 

PC was self-built a couple years ago (i7-5820K); the motherboard is MSI X99A SLI PLUS ATX LGA2011-3.

 

This wasn't an issue with the EX7000 that the Orbi replaced, so I don't think it's a hardware issue with the PC.

 

I do not have another laptop to test wired connection speed (no ethernet ports on our laptops), but I will try to figure something else out. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 21, 2018

Was a factory reset performed on both router and satellite after updateing to v2.1.3.4? Try this. A reset is needed on this version...

  • CMYK's avatar
    CMYK
    Tutor
    Apr 21, 2018

    No - I'll do that now. And report back if this happens again.