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totolita's avatar
totolita
Aspirant
Sep 22, 2018

Orbi port forwarding problem

Hi, I'm having problems with port forwarding. I did this before so simply with an Asus router but I'm getting frustrated here!  I have a public static IP with my ISP provider, I have checked that t...
Features
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 24, 2018

I believe your modem is a modem/router combo:

https://fccid.io/H8N-TC7300/User-Manual/User-Manual-TC7300-d1TI-rev-pdf-2662571.pdf

 

This can effect Port usage and NAT on the Orbi.

I would try 1 of the following:
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.

 

totolita's avatar
totolita
Aspirant
Sep 26, 2018

Tks for the answer, sorry for the delay, busy busy. Regarding your proposed options I tell you here what I've done without success yet:

 

1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. NOT AN OPTION ACCORDING TO THEM, THE PUBLIC STATIC IP SHOULD DO.


2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode. THIS I'VE DONE SINCE THE BEGINNING (DISABLE WIFI RADIOS) SINCE I DIDN'T WANT THE INTERFERANCE WITH THE WIFI OF MY ROUTER. I ALREADY SET THE IP OR THE ORBI (IT GETS 192.168.0.3 FROM THE MODEM) AS DMZ. NO CHANGE AT ALL, PLEX STILL UNAVAILABLE FROM OUTSIDE.


3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. FOR ME THIS IS NOT AN OPTION, THE MODEM HAS NO DHCP RESERVATION ADMIN (MAIN ISSUE) AMONG OTHER OPTIONS FROM ROUTER.

 

I appreciate your help, I'm getting very frustrated specially because I had it working perfectly before. Any more ideas???

Tks