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Forum Discussion
Orbi Prepurchase Question - MAC address
When I install an Orbi system, it appears as if I have to go to orbilogin.com to start setup. My problem is that Xfinity has the MAC address of my current router in its system, so the Orbi won't be a...
Are you sure your ISP has the MAC of your router and not the MAC of your modem*? Regardless, you can conect a computer to your Orbi and configure it without having the Orbi connected to the modem, and, thus, the internet. When you're configuring the Orbi at that point, you can change it to AP mode, if necessary, and/or clone the MAC address of the Orbi. Once you're done, you can connect the Orbi to the modem and have internet access.
*Is your current router a modem/router combination unit?