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Forum Discussion
Bclarksie
Jun 23, 2017Follower
Orbi random reset and asking for new setup
My Orbi randomly reset this morning. When it came back up it asked for new setup of satellites and does not recognize my admin password and is acting like factory new setup. What should I do so I don't have to reconfigure all my devices to new WLAN?
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- st_shawMaster
Probably a firmware udate to the latest version. It seems like the update triggers a reset for some people.
You should be able to just re-configure Orbi using the same SSID, WiFi password, etc. as before.
You should not need to reconfigure all your clients. I would power-cycle all your clients after Orbi is back up though. This will help avoid problems and ensure clients are connected to the closest Orbi.