NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi randomly dropping internet connection despite V2.0.0.74 update
Hi all, I recently purchased an RBK50 Orbi + satellite router but it is dropping internet connection randomly despite updating firmware to the latest V2.0.0.74. This is more often the case upon...
Ah, am glad it's not just me that's having this issue! I've just had a replacement router supplied by Netgear and having plugged it in this evening, it has reset itself twice in an hour. To me it looks like it's doing a power cycle of some sort as the router log clears when the connection drops. I'm in the UK, have Orbi in Router mode connected to a Virgin Media cable modem.
I am having the same disconnect nightmare. This is so disappointing after spending $400. I should have stayed with Asus... Sigh. Is Netgear offering refunds for this product that doesn't work? Wirecutter recommended this mesh solution! I'm emailing them next! Grrrr.
Firmware 2.0.0.74. MacOS High Sierra (10.13)