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Forum Discussion
Orbi randomly dropping internet connection despite V2.0.0.74 update
Hi all, I recently purchased an RBK50 Orbi + satellite router but it is dropping internet connection randomly despite updating firmware to the latest V2.0.0.74. This is more often the case upon...
I have DISABLED the Daisy-Chain Topology in V2.0.0.74, and connection has become so much more stable. Have a try!
Thanks for the suggestion, giving that a whirl! Only have one satellite can't do any harm - famous last words with Orbi..
I'm having the same issue and I just bought my Orbi yesterday 10/13/2017. Come on Netgear you guys need to do something. Stop blaming everything on the update and take action!!
Hi, I had a call from a Netgear engineer the other day having raised a support ticket and created merry hell over this. He was adamant that he knew how to solve it.
The issue does seem to be the firmware update and the introduction of the Enable Daisy Chain Topology. In my case, I only have one satellite, so don't need it to be trying to daisy chain, but this was enemy,ed by default when applying the firmware update.
I had already followed someone's advice on the forum and disabled this (Advanced Setup/Wireless Settings) and its been solid as a rock ever since. The Netgear engineer also suggested disabling Enable fast roaming (I assume its related to the Daisy Chain).
Suggest giving this a try, it's made a world of difference to me at least.
Good luck.
- Yeah, that's nice...
Netgear: "Install our latest firmware. The orbi can now do daisy-chaining!"
Customer: "I installed your latest firmware and now nothing works, I have internet dropouts and the satellite won't connect? What can I do, please help!"
Netgear: "No problem! You need to turn off daisy-chaining in the settings..."
Customer: "Thanks, that worked! Awesome support, I love the orbi!"
